Ph3Overview /h3pTeam lead-Quick Commerce, Tez, Last Mile Delivery. You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. /ppAt Amazon, we\'re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. /ph3Responsibilities /h3ulliManage end-to-end daily operations for either one large site or a combination of small sites. Execute inbound and outbound operations. /liliMeet customer-facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. /liliDrive performance management of your team members. Prepare and implement training and development plans for associates. /liliContinuously improve the delivery process and attain a sustained level of delivery performance improvement. /liliConduct 4M and 5S audits for the delivery station on a daily basis. /liliStand-in for Area Manager. /liliAbility to manage day and night shifts. /li /ulh3Basic Qualifications /h3ulliBachelor\'s degree /liliSpeak, write, and read fluently in English /liliExperience with Excel /lili1+ years of customer-facing environment, warehousing, logistics or manufacturing experience /liliExperience with Microsoft Office products and applications /li /ulh3Preferred Qualifications /h3ulli2+ years of customer-facing environment, warehousing, logistics or manufacturing experience /li /ulpOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /ppAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p /p #J-18808-Ljbffr