Support business development in generating more leads through roadshows or workshops.
Act as the technical expert during sales pitches and meetings by handling all technical communication and introduction of solutions.
Build and maintain relationships with EcoFlow partners. You build trust thanks to your in-depth technical knowledge as well as understanding of client requirements.
Prepare technical materials/presentation slide deck required for pre-sale support.
Via effective product training and close interaction, ensure all business partners of EcoFlow have a clear understanding of the key USPs of EcoFlow products & services.
Collect valuable feedback & insights from clients and partners and work closely with R&D team to continuously improve EcoFlow products.
Provide insights and suggestions based on your technical know-how, help partners to customize solutions in order for them to achieve commercial success.
Your profile includes:
* Bachelor's degree or above with a major in science or engineering. Electrical engineering, electro-mechanical equipment, or related fields are preferred.
* At least 3 years of experience in customer communication and pre-sale technical support roles. A minimum of 3 years working experience in the Residential Energy Storage industry field is preferred.
* Strong self-drive and proactiveness, able to work independently as well as in a team across diverse teams & departments.
* Great communication skills, enjoys customer facing, comfortable speaking or delivering training to a group.
* Ability to listen and understand customer needs as well as the ability to think and find solutions independently.
* Natural interest or passion in this industry is a huge plus, willingness to continuously learn, capability to grasp new and complex information and knowledge in a rapidly changing environment.
* Fluency in English and Italian is a necessity, other language skills such as French, Polish, Dutch are a plus.
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