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Front Office Agent (M/F)
role at
Accor
Company Description We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. During your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description We are looking for a receptionist to welcome our guests at Novotel Milano Linate. As the first point of contact for our hotel, the receptionist will play a crucial role in creating a positive impact on our guests.
Responsibilities
Check-in and check-out procedures
Allocate rooms in coordination with the housekeeping department
Anticipate guests' needs and handle inquiries
Maintain comprehensive knowledge of the hotel, including room types, features, facilities, rates, F&B outlets, and promotions
During the night shift, oversee activities such as hotel closing, cash collection, and preparing for the next day
Qualifications Be attentive to others and the environment around you, contributing to making guests' stays impeccable and memorable. Possess strong team spirit and interpersonal skills, with attentiveness to guest needs. Fluency in Italian and English is required, along with a good knowledge of a third language. By joining us as a receptionist, you will become an Heartist.
Additional Information What We Offer
Be part of an international company
Work for a leading brand like Accor, present in over 110 countries
Training, development, and career opportunities
Benefits according to the role
Accor discounts card
Your Development Accor offers training across all hotel roles throughout your career and endless opportunities for advancement within the group's hotels and brands.
Our Commitment To Diversity & Inclusion We are an inclusive company committed to attracting, recruiting, and promoting diverse talent.
Why Work for Accor? We are more than a global leader. We embrace individuality and help you find a role that matches your personality. We support your growth and learning every day, ensuring your work has purpose. Join us and explore the limitless possibilities at Accor. Discover your future with us at look forward to welcoming you
Be ALL you are with all your Heart.
Additional Details
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
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