At A-ROSA resorts, our guests enjoy exceptional and unforgettable experiences right on their doorstep. Whether seeking excitement, relaxation, or simply a stylish retreat, we offer a blend of luxury, adventure, and a high feel-good factor.
Our team is key to this success. As passionate hosts and team players, our employees shape the unique A-ROSA atmosphere, where dedication, innovation, and a warm welcome create the perfect environment for our guests to feel at home.
Now, A-ROSA is bringing its innovative philosophy to Italy, with a new prestigious 5-star resort on the picturesque western shores of Lake Garda. This exceptional location, nestled between olive groves and overlooking crystal-clear waters, embodies the Mediterranean lifestyle. We are seeking a Human Resource Manager / Quality Manager (m/f/d) to bring the essence of our A-ROSA experience to life in this stunning setting.
Benefits:
- Tempo pieno fix term contract according to C.C.N.L. Settore Turismo
- Staff house in the middle of the center of Saló
- Canteen and breaks
- Food&Beverage; discounts
- Family&Friends; discounts in the Resort
- Strategic position (just 1 km of distance from the Resort to Salò beaches, ferries pier, historic center and promenade)
- Career opportunities in a successful and international group
Responsabilities:
The S&M; Manager is in charge of:
- Achieves S&M; goals defined in coordination with General Manager and Company S&M; Team
- Implements strategies to improve market penetration and sales productivity
- Increases sales volume and profitability by formulating and executing projects for all market areas as stated in the Hotel Business Plan
- Improves call productivity monitoring and tracking results and analyses sales statistics to formulate profitability
- Reviews market analysis to define client needs, occupancy potential, desired rates, etc
- Negotiates with clients to achieve maximum profit while satisfying client needs
- Meets the budgeted S&M; results and profit margins by soliciting, evaluating, selling and confirming business
- Plans for and implements strategies to maintain and increase the volume of business thorough S&M; promotion, potential markets needing coverage, advertising and special projects
- Monitors the S&M; Department’s budget, taking corrective actions for any deviation
- Maintains accurate S&M; statistics and account records and provides feedback to General Manager on changing market conditions and trends in competition
- Support all the marketing area activities
Requirements:
- Quality management skills are needed
- Minimum 2 years work experience preferably at a high-level Hotel in the same role
- Italian and English confidence are mandatory. German language skills are a plus
- Great attention to details, problem solving, punctuality, proactivity, flexibility and team working skills
- Master degree preferably