PpAs a VM Specialist Italy, you will ensure seamless communication, operational excellence, and optimal coordination across the Visual Merchandising community in Italy. As the key liaison between boutiques, local teams, and the European VM department, you will contribute to elevating the client experience and supporting the consistent execution of the House’s visual identity across the country. /p h3COORDINATION COMMUNICATION /h3 ul lipAct as the key contact for all Visual Merchandising communication in Italy, serving as the central link between the Italian Office teams (Merchandising, Operations, Marketing), the European VM Department, and the Italian in-store VM community. /p /li lipConsolidate, structure, and relay all key information to the VM network: feedback, timelines, installation dates, guidelines, operational requirements, and updates from HQ. /p /li lipEnsure smooth, timely, and consistent communication between local office teams and European VM teams, guaranteeing full alignment on ongoing projects, priorities, and workflows. /p /li lipBuild and maintain a strong collaboration with the Fashion WFJ Merchandising teams, sharing insights, key dates, and operational needs to support a coherent and effective VM execution across all boutiques. /p /li lipFoster a cohesive and informed VM community by ensuring that all boutiques and VMs receive clear, accurate, and actionable information. /p /li /ul h3OPERATIONAL EXCELLENCE DAILY FOLLOW-UP /h3 ul lipEnsure the consistent execution of VM guidelines across all relevant Italian boutiques through regular store visits, reporting, and hands‑on support. /p /li lipProvide support during collection launches, events, and openings, ensuring the correct implementation of creative direction and VM standards. /p /li lipGuarantee the proper implementation of displays, pricing, showcases, and stock optimisation in alignment with commercial strategy and VM guidelines. /p /li lipProvide feedback and evaluate VM execution quality, including photo reviews for windows and interior setups before sharing them on IWD. /p /li lipSupport boutiques in maintaining the highest level of image standards, ensuring excellence in all VM touchpoints. /p /li /ul h3PLANNING ORGANISATION /h3 ul lipCreate and manage the VM national calendar FSH/WFJ, including collection launches, animations, events, openings, workshops and deadlines. /p /li lipCoordinate and optimise the VM team night shifts schedule, ensuring fair travel distribution and compliance with labour regulations. /p /li lipOversee the preparation and organization of all aspects related to installations: freelances, suppliers (Klaxon, Simply, Cenacchi), safety etc. /p /li /ul h3DEVELOPMENT COMMUNITY ANIMATION /h3 ul lipEquip in-store VMs with the knowledge, tools, and guidelines needed to ensure the excellence of VM execution. /p /li lipDeliver on-field remote sessions, ensuring proper understanding of permanent and collection/animation guidelines. /p /li lipEncourage a collaborative environment, animating and engaging the Italian VM community through visits, workshops, and regular exchanges. /p /li /ul h3OPERATION AND WINDOWS WFJ ANIMATION MANAGEMENT /h3 ul lipEnsure proper execution and documentation of window installations and WFJ animation, including supervising photo-shoots and reporting. /p /li lipCoordinate with Europe on surveys, requests, and operational needs, acting as a reliable and proactive point of contact. /p /li lipContribute to continuous improvement by identifying operational inefficiencies and proposing optimised processes. /p /li /ul h3REQUIREMENTS /h3 ul lipbExperience: /b 5–6 years in Visual Merchandising, ideally in luxury retail/boutique environments. /p /li lipbCoordination Communication: /b Strong organisational and interpersonal skills; proven ability to liaise with local and European teams, ensuring clear and timely information flow. /p /li lipbOperational Excellence: /b Experience in the consistent execution of VM guidelines, supporting launches/events, and providing actionable feedback through reporting and photo reviews. /p /li lipbPlanning Organisation: /b Ability to manage calendars, schedules (including night shifts), and logistics for installations, ensuring compliance and efficiency. /p /li lipbCommunity Development: /b Skilled in training, animating, and supporting in-store VM teams to uphold brand standards. /p /li lipbAnimation Management: /b Experience in window installations, animation supervision, and documentation; able to coordinate with European teams and suppliers. /p /li lipbIT Skills: /b Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook), digital photo management and reporting tools (e.g., IWD), and other VM related applications. /p /li lipbLanguages: /b Fluent in Italian and English (French is a plus). /p /li lipbPersonal Qualities: /b Analytical, adaptable, proactive, and detail-oriented, with a collaborative mindset. /p /li /ul /p #J-18808-Ljbffr