Objectives: Responsible for negotiating with previously defined customers and prospecting for new customers in Italy, in close collaboration with the company’s management. Act as a Key Account Manager for assigned international clients. Deliver offers / quotes to existing and prospective customers. Report to the Sales Director Europe. Main Activities: Define the sales strategy for the company's various products to its customers. Gather all necessary information for preparing sale contracts. Coordinate with the technical team to propose the most suitable solutions for customers. Seek new business opportunities, especially related to replacing Polyamide compounds. Negotiate the best sale terms in agreement with company management. Manage and record customer rates. Issue material samples and test requests for the laboratory. Build and maintain long-term customer relationships. Ensure proper application of contracts and sales volumes with customers. Identify and manage customer risks, financial risks, delivery disruptions, and structural changes. Act as an interface between customers and internal teams including management, sales, RD, QHSE, and finance. Assist technical and sales teams with tests, complaints, or disputes. Report on sales activities, customer status, and sample progress during management exchanges and sales meetings. Your profile: Knowledge and effective use of various sales and negotiation techniques. In-depth knowledge of company's technical capabilities and product advantages. Good understanding of the plastics industry and plastics processing, especially injection molding, with a proven track record in account management. Analytical mindset with adaptability to changing market conditions. Strong decision-making skills to identify and mitigate potential customer problems. Excellent interpersonal skills for effective communication across departments and levels. Excellent time management and prioritization skills with a proactive attitude. Proficiency in MS Office and ERP systems.
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