PSelect how often (in days) to receive an alert: /ph3Maternity Cover - Management System Certification Commercial Support /h3pPosting Date: 7 Jul 2025 /ppLocation: /ppRozzano, IT, 20089 Roma, IT, 144 Casalecchio Di Reno, IT, 40033 Palermo, IT, 90139 /ppContract Type: Fixed-Term /ppLevel of experience: Junior /ppRINA is currently recruiting for a strongMaternity Cover - Management System Certification Commercial Support /strong to join its office in Milano or Palermo, Roma, Casalecchio Di Reno (Italy) within the Mediterranean Africa Certification Division. /ppThis is a strongfixed-term position for maternity leave replacement /strong. /ph3bMission /b /h3pThe Commercial Support is responsible for the administrative aspects of customer interactions, managing quotes, and finalizing contracts. This position supports the sales team in providing efficient and effective customer service, while ensuring accurate record keeping and contributing to marketing intelligence activities. /ph3bKey Accountabilities /b /h3ollibCustomer Data Management: /bulliCreate and maintain accurate customer records in the database. /liliEnsure customer information is current and complete. /liliHandle customer requests for account information and updates. /li /ul /lilibQuotation Issuance: /bulliAssist in creating and issuing quotations to customers. /liliImplement and manage simple pricing strategies in collaboration with the sales team. /liliEnsure consistency and accuracy in quotation documentation. /li /ul /lilibAdministrative Support: /bulliProvide support to the sales team in document preparation and data entry. /liliMaintain organized files and records related to customer interactions and quotations. /liliCollaborate with team members to streamline processes. /li /ul /lilibCustomer Communication: /bulliEffectively communicate with customers to gather information needed to issue quotations. /liliEnsure timely and professional responses to customer inquiries. /li /ul /lilibData Analysis and Reporting: /bulliAssist with data analysis activities related to customer interactions, pricing, and market trends. /liliGenerate reports to support decision-making processes within the sales team. /liliContribute to the improvement of data analysis and reporting processes. /li /ul /lilibDocumentation and Recordkeeping: /bulliMaintain accurate and organized records of customer interactions and transactions. /liliDocument details of offers, pricing agreements, and other relevant information. /liliEnsure compliance with company recordkeeping policies. /li /ul /li /olh3bEducation /b /h3pHigh School Diploma/GED in Economics or Computer Science /ph3bQualifications /b /h3ulliExcellent communication skills, with the ability to interact professionally with clients and internal teams. High attention to detail and accuracy in managing client information and pricing agreements. /liliAbility to multitask and work efficiently in a fast-paced commercial environment. /liliProficiency in Microsoft Office suite (Excel, Word, Outlook), SharePoint, and other relevant business software. /liliKnowledge of company policies relating to data protection, compliance, and record keeping. /liliPrevious experience in business support, issuing quotations, ensuring accuracy and consistency of documentation, customer service, or related fields is advantageous. This includes internships, part-time roles, or volunteer experience. /liliFamiliarity with RINA services is advantageous. /liliWillingness to learn about quotations to support commercial, operations, and client teams effectively. /liliBasic IT skills, including using CRM systems, accurate data entry, and software tools. /li /ulpAddress the way - Have a big picture of different situations and reinterpret it in a perspective way. /ppBuild network - Forge trust relationships across departments and outside the organization. /ppClient intimacy - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction. /ppEarn trust - Take everyone's opinion into account and remain open to diversity. /ppMake effective decisions - Structure activities according to priorities, actions, resources, and constraints. /ppManage emotions - Recognize one's and other's emotions and express and regulate reactions. /ppPioneer change - Actively embrace change and benefit from new circumstances. /ppPromote sustainable development - Keep promises and serve as a role model. /ppThink forward - Use experiences to create future action plans. /ppRINA is a multinational company providing a wide range of services in energy, marine, certification, infrastructure mobility, industry, research development sectors. Our business covers the full project development process from concept to completion. /ppemAt RINA, we create a work environment where everyone is valued and encouraged to develop new ideas. We are committed to equal employment opportunities and a workplace free from discrimination or harassment. We comply with Italian Law n. 68/99. /em /p #J-18808-Ljbffr