Store Manager - Maternity leave replacement (W/M), Rinascente Milan, Italy
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Zadig & Voltaire is a luxury brand founded in 1997 by Thierry Gillier. The signature of our brand is our use of luxurious materials such as cashmere, silk, and leather. By revisiting basics with a casual and rock’n roll twist, Zadig & Voltaire embodies a new luxury.
A chic and relaxed luxury.
To see the current collection: www.zadig-et-voltaire.com
Purpose of the role :
As a Store Manager at our Milan store, you will be part of the retail team and play a key role in driving the brand’s growth in the local market. This maternity leave cover offers the opportunity to fully manage your store and team while developing your skills in a dynamic environment with highly competent professionals.
Your Impact :
* Business & Client Development :
Monitor store performance and market trends to drive results. Take ownership of the P&L, identify opportunities for improvement, and collaborate on action plans to meet commercial objectives. Foster a client-centric approach to deliver an outstanding in-store experience and achieve CRM goals. Translate store objectives into daily targets, motivate your team, and maintain a strong floor presence to support them. Act as a key link between the Head Office and the store, embodying the brand’s culture and values, and ensuring every client receives exceptional service.
* Process Management :
Ensure compliance with legal, regulatory, and internal processes. Oversee front-of-house and back-of-house operations, including stock management and store planning. Support digitalization initiatives. Evaluate team performance, foster a positive work environment, coach staff, and support their development. Handle delicate customer situations to uphold high service standards.
Profile :
* Minimum of 5 years in a management role
* Proven success in selling Ready-to-Wear and Leather Goods in Fashion or Luxury Retail
* Excellent interpersonal and communication skills
Zadig & Voltaire is a luxury brand founded in 1997 by Thierry Gillier. The signature of our brand is our use of luxurious materials such as cashmere, silk, and leather. By revisiting basics with a casual and rock’n roll style, Zadig & Voltaire embodies a new luxury.
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