PbCommercial Operations Specialist /b /ppbCompany Description /b /pp With 900 laboratories, approximately 65,000 employees, over 200,000 analytical methods, a presence in 54 countries, and an annual revenue of €6.7 billion, Eurofins Scientific is an international leader in third-party analytical services in the Pharmaceutical, Food, Environmental, and Consumer Products sectors. /ppEurofins, with the goal of strengthening its BioPharma division and delivering value to clients worldwide, is constantly seeking highly motivated individuals who are results-oriented and eager to join a solid and dynamic organization. /ppbr/ppbJob Description /b /pp Eurofins BioPharma Product Testing, as part of its growth and development strategy, is looking for a resource to join its bSales Marketing /b department at its bVimodrone (MI) /b site as a bCommercial Operations Specialist /b. /ppbr/ppThis role does not involve laboratory activities but requires specific technical skills, mainly focused on daily support for external and internal clients, managing communications (phone, email) with clients (BioPharma, Medical Device, and Biocide markets) and internal operational and commercial units to provide the required technical and/or commercial support. /ppThe position requires daily use of IT systems and English language (role part of an European team, manager not based in Italy.). /ppbr/ppbResponsibilities /b /pulliDirect contact, management, and support for Direct and Intercompany clients regarding Lab Access platform; /liliAssistance and support to the sales team and technical secretaries in preparing offers, test codes, and/or sample management; /liliCustomer data management and requests in CRM; /liliInterface with various company departments to resolve logistical and/or administrative issues; /liliSupport units in managing assignments to ensure consistency with economic proposals and compliance for sample processing within the company LIMS; /liliSupport commercial management / Inside Sales and Commercial Operations management in defining operational workflows for the team. /li /ulpbr/ppbQualifications /b /pulliDegree in Biology, Pharmaceutical Chemistry and Technology, Chemistry, Bioengineering, or other scientific fields; /liliA previous experience in Customer Care/Service or similar roles will be considered a plus; /liliAbility to interface, support, and communicate with clients at a commercial level; /liliAbility to monitor and follow up on projects; /lilibExcellent knowledge of English is a Must /b (interview will be conducted in English); /liliOrganization, accuracy, and punctuality; /liliAutonomy in daily work management and teamwork; /liliProblem-solving skills and strong interpersonal skills; /liliExcellent command of IT tools; /liliResidence in Milan or nearby Vimodrone. /li /ulpbr/ppbAdditional Information /b /pulliFlexible working hours; /liliMeal vouchers (€8/day); /liliCorporate welfare; /liliProfessional development support. /li /ulpbr/ppThe type of contract will be evaluated based on the selected profile. /pp To apply, please send a detailed CV, specifying authorization for personal data processing. /p