Minimum of 1.5 years of IT experience. - Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise antivirus solutions, Helpdesk ticketing systems. - Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. - Proven analytical, troubleshooting and problem - solving skills. - Proven ability to multitask, effectively determine priorities and meet SLA’s. - Excellent communication Fluency in English & Local language is a big plus. - Should have basic knowledge of Mac operating systems, to support Apple pc users. - Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. - Performs general preventative maintenance tasks on computers, laptops, printers Pay: €120.00 per day Experience: - IT Support Technician: 1 year (required) Language: - Italian C1? (required) Ability to Commute: - 50127 FIRENZE, FI (required) Work Location: In person