H3Italian speaking Order Support Agent in Lisbon w/ Relocation bonus /h3pAs an Italian-speaking Order Support Agent, you will manage and ensure smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses, assessing and resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives.brstrongWork type: On-sitebr/strongstrongLocation: Lisbon, Portugalbr/strongstrongRelocation bonus offered for those applying from outside Portugal*br/strongResponsibilities:brulliHandle customer inquiries related to order statuses, deliveries, and discrepancies. /liliEnsure compliance with company policies and procedures in order processing. /liliResolve order-related issues such as cancellations, returns, and exchanges. /liliCollaborate with internal teams to streamline order fulfillment processes. /liliMaintain accurate records of customer interactions and transactions. /liliProvide feedback and suggestions to improve order support operations.brbr/li /ulRequirements:brulliItalian C2 level /liliEnglish B2 level /liliStrong attention to detail and excellent communication skills. /liliSelf-sufficient confident in troubleshooting basic issues related to order processing systems. /liliAbility to work independently and meet deadlines in a fast-paced environment. /liliEU Citizenship /liliNo previous experience required! /liliPlease Upload your CV in English*br/li /ul /plih3Funzione lavorativa /h3Altro /li /ul #J-18808-Ljbffr