You care about making a positive impact in the world. You understand that greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is more than just home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
Candidate profile (text) - Default language
WHAT YOU'LL BE DOING DAY TO DAY:
* Support your Sales Manager in creating a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfill the needs of customers.
* Ensure that your leaders have the right number of colleagues in the right place at the right time to run their shops successfully and ensure their team is ready and available to serve customers and help them buy.
* Support the delivery of the commercial action plan for your store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximizing sales and generating sustained long-term profitability.
* Support the successful implementation of country priorities and the sharing and implementing of good solutions. Ensure your leaders understand the multichannel retail environment and know how to use this in the most commercial way for different customers.
* Know your local market potential and work with your team and other functions to ensure your store is locally relevant across different sales channels.
* Follow up on your financial goals, KPIs, and costs, and act on deviations.
* Analyze the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
* Motivate and develop team members by setting clear goals, expectations, and conducting follow-ups. Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognize and understand their contribution.
* Identify and develop the talents within the department to ensure succession planning.
* Understand IKEA's social and environmental commitments and know how you can contribute to sustainability.
WHAT YOU'LL NEED TO HAVE:
* Solid experience of leading a well-structured team and developing people with good results.
* Ability to make things happen by championing flexibility, speed, and simplicity.
* Ability to lead through people by demonstrating strong leadership capabilities.
* Business-minded and result-driven with a customer focus.
* Experience in setting and implementing action plans, budgets, and following up on goals.
* Understanding of profit and loss and how to influence its results through departmental actions.
* Experience in making commercial decisions based on local market information.
* Ability to communicate in English and Italian.
WORKING WITH US HAS ITS REWARDS
Being part of the IKEA team offers many benefits, including an inclusive culture driven by values and structured HR processes to support your growth. As part of the team, you’ll have access to:
* Structured HR processes such as onboarding, training, coaching, and internal recruitment opportunities.
* Wellbeing offerings, including an Employee Assistance Program (EAP) providing confidential support.
* Healthy and affordable food options at the corporate canteen.
* Employee discount of 15% on IKEA products.
* IKEA Vouchers for significant life events.
* Access to discounts on travel, leisure, technology, and more through our portal.
* Bonuses based on business development and achievement of goals.
Local section (text) WE CARE FOR PEOPLE
It takes diverse thoughts, backgrounds, and cultures to turn ideas into reality. We welcome candidates from all walks of life, valuing uniqueness and diverse talents.
Why you will love us
From Sweden, our culture and values spread worldwide. Our products are made with care for the planet, reaching millions of customers.
Our co-workers are diverse and passionate about life at home. We contribute with our uniqueness, aiming to grow and develop together.
Our vision, “to create a better everyday life for the many people,” guides us in all we do. This is IKEA.
What we all have in common
* Living our values
* Being your unique self, while respecting and including others
* A passion for home furnishing
* Performing & delivering while learning & developing
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