About Us: Responsibilities: - Maintain relationships with travel agencies and loyal guests. - Monitor contracts and assign rooms accordingly. - Support the sales team in achieving revenue targets by maximizing room bookings and upselling additional services. - Ensure all bookings are processed according to company standards, maintaining accurate records and guest information. - Provide guests with information on services, amenities, and available promotions. - Collaborate with the front desk and other departments to ensure seamless guest arrivals and experiences. Requirements: - At least 1 year of experience in a similar role, ideally within a luxury hospitality environment. - Knowledge of LQA standards and a commitment to delivering high-quality service. - Excellent written and spoken communication skills in both Italian and English; additional foreign language skills are a plus. - Strong teamwork skills, attention to detail, and excellent negotiation abilities. - Ability to handle multiple tasks simultaneously in a fast-paced environment. - A proactive and service-oriented approach to guest relations. Contract: - 12-month fixed-term contract, with the aim of permanent employment after successful completion. Salary: Why Join Their Team? This is an exciting opportunity to become part of a distinguished luxury hotel team, where you will grow professionally in a high-standard, dynamic environment. The company offers continuous training, opportunities for professional advancement, and the chance to contribute to creating unforgettable guest experiences for their guests. How to Apply: Contratto di lavoro: Tempo pieno Disponibilità: - Dal lunedì al venerdì - Turni - Turno diurno - Weekend Retribuzione supplementare: - Quattordicesima - Tredicesima Esperienza: - ADDETTO/A ALLE PRENOTAZIONI ALBERGHIERE: 1 anno (Obbligatorio)