Ph3Overview /h3pbDHL Supply Chain /b, the global leader in contract logistics and integrated supply chain solutions, is looking for a bKey Account Manager – Life Sciences Healthcare (Pharma) /b. The Key Account Manager will lead, manage, and grow the overall customer engagement for an assigned portfolio within the Life Sciences Healthcare (Pharma) sector. The KAM will develop customer-centric strategies, build strong long-term relationships, coordinate cross-functional teams, and drive profitable growth in line with DHL Supply Chain’s business strategy. /ph3Responsibilities /h3ulliDeliver exceptional customer service across all commercial and operational topics. /liliIncrease business, explore new opportunities and develop new projects from existing clients. /liliDrive profitable development within the assigned customer portfolio. /liliBuild strong relationships with key customer stakeholders (decision makers, influencers, gatekeepers). /liliCollaborate with external partners such as carriers, packing companies, trucking providers for special projects. /liliWork with other DHL divisions to develop end-to-end supply chain solutions. /liliCoordinate closely with internal teams to ensure seamless service. /liliConduct regular performance dialogues. /li /ulh3Requirements /h3ulliDegree in Economics or Engineering. /liliAt least 10 years of experience in Key Account Management or Sales roles, ideally within logistics/supply chain industries. /liliStrong negotiation and relationship-building capabilities. /liliHigh level of accuracy, attention to detail, and organizational skills. /liliProactive, flexible, and solution-oriented mindset. /liliAbility to work under pressure and manage complex scenarios. /liliFluent in English. /li /ul /p #J-18808-Ljbffr