OverviewPlease note that his position is onsite, based in Truccazzano.WELCOME TO SITAAt SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting‐edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.Are you ready to love your job?The adventure begins right here, with you, at SITA.PurposeThe Business Consultant works closely with account teams and clients to provide focused consultancy offers in their field of expertise to customers. This role plays a key role in the business development, pre‐sales and sales activities, with a specific emphasis on developing consulting business and revenues leveraging both internal and external resources. The Business Consultant will be a member of a team, but not expected to deliver the project.Key ResponsibilitiesMethodologyExecute consulting methodology and quality in accordance with corporate and regional standards (deliverables, customer satisfaction, profitable P&L, various indicators).Business Development ActivityWork with account teams and customers to provide consultancy services to resolve key business issues within field of expertise.Develop and run structured client workshops and manage activities as required to enable the customer to fully realize the benefits of consultancyDeliver as part of delivery team consulting assignments to build trusted relationships with customers, present key findings and recommendations, demonstrate technical credibility and obtain field / customer feedbackDevelop business cases (including cost‐benefit analysis), design business architectures and business modelsContribute to the development of regional or local partnerships suppliers / partners and evaluate vendor / third party offeringsInterface with corporate functions (product marketing, product development, training, project office, etc.) to ensure that they support the market needsKeep current with new technologies and industry trendsConsultancy activities include capturing and prioritizing of customer needs and business requirements (e.g. joint opportunity assessments), re‐design of business processes, building customer capabilities to achieve operational efficiencies in cost reduction and / or service improvement.QualificationsEducation & QualificationsBusiness, Telecommunications or Information Systems degree.Project Management qualification preferred.ExperienceAt least 2 years of Business and Technical consultancy experience in the IT & Telecommunications industry.Basic experience in teamworking in matrix managed organizations.Understanding of Air Transportation Markey an advantage.Knowledge of Proposal Management.Customer facing experienceKnowledge & SkillsWorking knowledge of Communication and Information SystemsSelf sufficient worker, pro‐active way of workingExcellent Customer facing and interpersonal skillsConsultative selling skills, business acumenGood Presentation skillsStructured communication skills (verbal and written)Team workerAble to work in a matrix management organizationExcellent English is a prerequisite
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