TD SYNNEX
Job Purpose
To bestillinger the first point of contact for customers aligned to their respective Business Unit, utilising specialist product knowledge alongside a professional and confident manner to deliver excellent customer satisfaction, develop new sales opportunities and achieve sales targets.
Accountabilities
* Achieve monthly/quarterly Revenue and Margin targets
* Build excellent customer relationships through proactive engagement and demonstrable specialist product knowledge
* Plan outbound calls to customers to generate new business opportunities
* Active inboundicies selling
* Provide accurate and timely quotations to customers
* Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated
* Manage customer backorder expectations and reporting
* Proactively develop relationships with key internal and external contacts
* Ensure CRM system is well maintained and provides correct customer information
* Provide, sell and negotiate product information, pricing, special offers and promotions
* Ensure TD SYNNEX maintains service level agreements with customers
* Attain Key Performance Indicators (KPIs) such as daily talk time and outbound calls
* Sell the benefits of using TD SYNNEX and the company value proposition
* Develop and execute account plans to maintain and grow customer business, sometimes in conjunction with a Field Sales Executive or Business Development Manager
Knowledge, Skills and Experience
* Numerate with good attention to detail
* Excellent telephone manners
* Priority management and planning skills
* Strive to achieve set targets
* Understand sales processes
* Effective communication skills
* Good relationship building
* Working knowledge of Microsoft Word, Excel and Outlook
* Previous experience of IT systems for quotation, order entry and CRM preferred
* Knowledge of product set desirable but not essential
* IT industry knowledge desirable but not essential
What's In It For You?
* Elective benefits tailored to your country to best accommodate your lifestyle
* Grow your career through formal leadership and professional development programs and on‑demand courses
* Elevate personal well‑being with seminars, events and a global Life Empowerment Assistance Program
* Diversity, Equity & Inclusion initiatives and inclusive education opportunities
* Network with new coworkers during your first 30 days through our onboarding program
* Connect with your community via peer‑led inclusive communities, business resource groups, volunteering events and environmental/social initiatives
If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Don’t meet every single requirement? Apply anyway.
#J-18808-Ljbffr