The provided job description is comprehensive and well-structured, but it can benefit from improved formatting for readability and minor language corrections for clarity. I will remove redundant or irrelevant content, correct typos, and ensure the formatting uses appropriate HTML tags to enhance engagement.
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Support your career with us
* Find reliable peers, savvy mentors, and new career perspectives;
* Meet new challenges and solution possibilities, and have chances to showcase yourself;
* Grow faster and stand out.
Position: Presales Engineer (Full-time, Remote from Italy)
At EcoFlow, we are all innovators with diverse backgrounds, skills, interests, and needs, united in the mission to Power a New World. Here, you will:
* Support business development by generating leads through roadshows or workshops;
* Act as the technical expert during sales pitches and meetings, handling all technical communication and solution introductions;
* Build and maintain relationships with EcoFlow partners, earning trust through your technical knowledge and understanding of client needs;
* Prepare technical materials and presentation slide decks for pre-sale support;
* Ensure all business partners understand the key USPs of EcoFlow products and services through effective product training and close interaction;
* Collect valuable feedback and insights from clients and partners, working closely with R&D to improve products;
* Provide insights and suggestions based on your technical expertise, assisting partners in customizing solutions for commercial success.
Your profile includes
* Bachelor's degree or higher in science or engineering; electrical engineering, electro-mechanical equipment, or related fields preferred;
* At least 3 years of experience in customer communication and pre-sale technical support, with industry experience in Residential Energy Storage preferred;
* Strong self-drive and proactiveness, able to work independently and as part of diverse teams;
* Excellent communication skills, comfortable with customer-facing roles and delivering training;
* Ability to listen, understand customer needs, and find solutions independently;
* Interest or passion for this industry, with a willingness to learn continuously and grasp new, complex information quickly;
* Fluency in English and Italian is mandatory; additional languages such as French, Polish, or Dutch are a plus.
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