Retail sales specialist — customer experience

SALES ASSISTANT
Salary: **Negotiable**
Reports to: Store Manager
Type of Contract: Temporary, Full-Time
Main duties:
To provide consistent and exceptional standard of customer service in the store.
The Role:
* To maximize sales for the store;
* To develop enduring relationships with clients;
* To provide product, promotion, and pricing information by clarifying customer request;
* To approach customers and offer them advice and support on product to persuade them to buy;
* To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;
* To understand and be able to advise customers on smart professional dress and appearance;
* To resolve order and inventory problems by investigating data and history;
* To handle returns of merchandise;
* To maintain a clean and orderly environment in the store at the highest standard;
* To support the team on the general operations of the “The Bridge” store;
* To arrange merchandise on shelves according to popularity and other criteria;
* To operate cash registers and close daily revenues;
* To maintain customer database by inputting customer profile and updates;
* To go the “extra mile” to meet targets.
The Candidate:
* at least, 3 years of working experience in the role
* Fluency in English (written & spoken) is strongly desired;
* Retail or service industry experience;
* Great customer service and people skills;
* Ability to communicate and inspire customers & store colleagues;
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