In this role, you will:
* Provide technical support for customers and partners during the presales and sales process.
* Act as a channel technical hotline, assisting with technical requests and presales support from our elite partners.
* Support the Sales and Inside Sales team by drafting and reviewing RFP responses, ensuring technical accuracy and compliance with client requirements.
* Develop in-depth knowledge of our products and services to communicate technical solutions effectively.
* Engage with customers and partners to understand their technical requirements and provide appropriate solutions.
* Work closely with cross-functional teams to ensure a smooth and cohesive customer experience.
To be successful in this opportunity, you will have:
* Fluency in English and near-native proficiency in at least one of the following languages: German, French, or Italian.
* Strong technical aptitude, with a good understanding of network technologies and information security.
* Excellent communication (written and verbal) and presentation skills.
* Good analytical and problem-solving skills.
* A customer-oriented mindset with a strong commitment to providing exceptional support.
* A Bachelor's Degree (or equivalent) in Engineering, Computer Science, or a related technical field.
* Strong work ethic.
Who we are and what we stand for:
Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection, and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support, and rapid deployment across continents. If you like a challenge and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.
Diversity, Inclusion, and Belonging are part of our core beliefs at Nozomi Networks. Diversity of thought, background, and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.
Our Global Benefits
All of our benefits are customized to the country you are based in. Naturally, we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:
* Health & Wellness
* Financial
* Work-Life Balance
* Unparalleled Flexible Time-Off
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