Description
The Retail Area Manager, directly reporting to the General Manager Southern Europe, will be responsible for the strategic and tactical management of the assigned Stores across Italy, both full price and outlet channels. He/she will be responsible for driving the sales growth and exploring new business opportunities, acting as an impactful leader working cross functionally to drive and further develop a profitable business.
Key Accountabilities
Strategy and sales management
1. Developing a strategy for maximizing sales, revenues and global efficacy to ensure that Gucci’s targets and objectives are met
2. Profit & Loss accountability for costs saving measures and initiatives to guarantee an high productivity level
3. Proposing innovative strategies to better fit the retail business expansion and needs
4. Developing actions, events and partner collaborations
5. Business development - collaborating with external business partners to develop the market
Stores planning and forecasting
6. Analyzing data, KPIs and figures to formulate a strategy and propositions
7. Forecasting future sales volumes for maximizing profits
8. Studying and interpreting trends to facilitate people and store performance planning
Analysis and Monitoring
9. Managing and controlling data analysis to drive business results
10. Monitoring detailed sales and stock for each store, maximizing sales and results by store through collaboration with the Merchandising and Store Leadership team for a better understanding of each market
11. Close monitoring progress of business activities
12. Competitor analysis to improve business performance and ensure stores are best in class
Inventory activities
13. Supervising activities of inventory management
14. Managing stock levels and making key decisions about stock control in partnership with the Retail Operations Management and the Store Leaderships
15. Collaborating with Retail Operations to ensure store stock optimization and project roll outs are successful
16. Analyzing selling trends
People leadership
17. Leading, coaching and motivating store leadership teams to maintain high standard levels of performance, increase sales and ensure efficiency
18. Work closely with HR and Store Leaders on Recruitment and Talent Management
19. Collaborating with Training in order to identify market training and learning needs
20. Evaluating performance throughout appraisals and performance reviews
Store visits and openings
21. Visiting stores to understand business performance, client sentiment and engage with clients
22. Ensuring your market has the best in class levels customer service, quality and safety
23. Creating a culture of ethics and leading by example in the observation of Gucci policies
24. Executing new store openings – working cross functionally to ensure deadlines are met
25. Exploiting new business opportunities
26. Collaborating cross functionally to ensure Retail excellence standards are maintained in your market
Behaviors
27. Thinks in a connected way, understanding how own decisions impact others
28. Generates insights from a wide-range of available internal and external trends around D&I and turns them into effective strategies and programs
29. Work beyond hierarchy, to build bridges and brings people to work collaboratively. Communicates impactfully and adapts messaging in a way that it inspires others to act.
30. A flexible mindset, at ease with changes and new ways of working. Is energized by an environment that operates in ambiguous and volatile conditions
31. Exceptional at coaching others and helping people across the organisation to realize their potential. Removes barriers and provides freedom to act
32. Makes things happen with and through others and takes accountability for own actions
Key requirements
33. At least 10+ years of relevant experience in the luxury/fashion industry;
34. Strong understanding of sales in a luxury retail environment;
35. Strong people management skills including being a good communicator & coach and the ability to manage relationships at different levels;
36. Must be a good team player, detail minded, service oriented;
37. Ability to develop strong relationships built on respect and trust;
38. Proficient in Italian and English.
Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type
Regular
Start Date
2025-11-01
Schedule
Full time
Organization
Guccio Gucci S.p.A.