A five-star luxury hotel that embodies sophisticated elegance with its minimalist design. Nestled in the heart of Milan's fashion district, the hotel offers an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest's needs
MAIN RESPONSIBILITIES
· Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
· Maintain and up-date as required departmental filing system
· Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing for corrective measures to be taken
· Serve food and beverage according to guest's needs & expectations
· Make sure that tables are consistently cleared re-set according to reservation plans
· Have clear and accurate communication with all team members
· Respond promptly to guests and superiors' requests
· Make sure that the station is stocked and tidy at all times
· Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur
· Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and other organizations
· Attend training sessions and meetings as and when required
QUALIFICATIONS AND EXPERTISE
· Reading, writing and oral proficiency in English and Italian
· Previous experience in similar or related positions
· Excellent communication and organization skills
· Able to work calmly & confidently under pressure
ADDITIONAL INFORMATION
Employment Type: Full time
Location: Milan, Italy
Languages Required: English, Italian
Benefits:
Meals provided in the staff restaurant
Uniform and laundry service
Exclusive discounts at Armani stores
Access to corporate benefits via the company app
Applicants must have legal authorization to work in Europe.
Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 6 mesi
Benefit:
* Assicurazione sanitaria
* Convenzioni aziendali
* Mensa aziendale
Esperienza:
* camerire di sala: 1 anno (Preferenziale)
Lingua:
* Italiano (Obbligatorio)
* Inglese (Obbligatorio)