CLIENT ADVISOR - PANWould you like to be a modern Hero?Founded in 1860 in Florence as a workshop, shop and subsequently school of watchmaking, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the international market when the brand was acquired by Richemont Group in 1997.Today, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai's distinctive mix of Italian spirit and Swiss watchmaking excellence.To reinforce our Retail team, we are currently recruiting aCLIENT ADVISORYOUR MISSIONAs a dedicated member of the Florence team, the Client Advisor is the key role in achieving the boutique’s objectives and targets with a high level of autonomy.As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.HOW WILL YOU MAKE AN IMPACT?You will actively uphold operational excellence in mastering the Panerai Selling CeremonyYou will demonstrate a strong sales mindset and identify business growth opportunitiesYou will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolioYou will support after-sales clients with helpful solutions in accordance with MaisonproceduresYou will become a brand ambassador and build a network of high potential clientsHOW WILL YOU EXPERIENCE SUCCESSWith your _empathy_ and _natural curiosity_, you will offer an unforgettable client experience and build a loyal client relationshipWith your _strong experience in sales_ and _passion for watches_, you will be able to reach the sales target and contribute to the team objectivesWith your _innovative ideas_ and _never-ending creativity_, you will contribute to pushing the boundaries and developing memorable events and client activationWith your _digital skills_, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated marketUsing your _excellent structural and organisational skills_, you will manage the boutique’s operations following the procedures and policies.HOW DO WE KEEP YOU SMILING?You will be part of a dynamic Maison where your skills and talents will be recognizedYou will share with us the same values such as “enriching communities, care attitude, continuous improvement, efficient accountability”You will work in a multicultural team and develop international experienceYou will navigate with us on our sustainability journeyYou will develop and take your career at the next level with potential opportunities within Maison and the Richemont Group2nd Stage_ - Interview with the Boutique Manager3rd Stage_ - Interview with the HR Manager and Brand ManagerWould you like to be a modern hero?Connect with us :
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