We’re looking for a dynamic Retail Store Manager to lead operations at our busy restaurant and retail store, known for attracting high volumes of international tourists—especially during peak summer months. You’ll also oversee a secondary small retail outlet. This is a fast-paced, high-impact role with global brand recognition.Key ResponsibilitiesOversee daily operations of both the restaurant and retail store, ensuring an exceptional guest experienceLead and motivate a team of 50 staff members across both areasDrive sales performance, focusing on KPIs, upselling, and revenue targetsManage staffing challenges, scheduling, and team rotations in a location with limited local talent availabilityEnsure smooth operations during peak tourist seasons, particularly in summerMonitor stock levels, merchandising, and product presentation to maintain brand standardsOversee financial performanceReport regularly on sales, team performance, and operational issues to senior managementRequirementsFluency in Italian and English is a mustProven experience managing a single, high-traffic retail store—experience in hospitality is a plusStrong leadership skills with the ability to manage a diverse team in a fast-paced environmentExcellent organizational and problem-solving skillsAbility to drive sales and meet targets through strategic upselling and customer engagementFlexible and adaptable to handle staffing challenges in a tourist-heavy locationJob Title: Retail Store ManagerIf you would like to have more information about the role, please apply or send your cv to (emailprotected)
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