PLocation: Campoverde di Aprilia, Italy /p pType: Full Time /p pHours: 8 hours per day /p h3Skills Responsibilities /h3 ul liProvide first and second level support for customer issues. /li liCollaborate with third-party vendors to resolve complex AV issues. /li liCommunicate issue status and resolutions promptly. /li liMaintain ticket updates for all incidents. /li liInstall, upgrade, support, and troubleshoot Windows OS (XP, 7, 8.1, 10) and Microsoft Office 2010; support Cisco Jabber. /li liBasic knowledge of Mac OS to support Apple PC users. /li liInstall, upgrade, support, and troubleshoot printers and hardware. /li liPerform preventive maintenance on computers, laptops, and printers. /li liPerform repairs on desktops, laptops, printers, and peripherals. /li liUse diagnostic tools for network and hardware/software troubleshooting. /li liGeneral knowledge of IT infrastructure including networks, servers, AV, smart devices, and telecoms. /li liAbility to work in a project-based environment with flexibility and teamwork. Perform other duties as assigned. /li /ul h3Requirements /h3 ul liValid work permit. /li liExtensive IT knowledge and experience. /li liPreferred several years of relevant experience. /li liItalian language proficiency at B2 level or higher. /li /ul pIf your profile matches the above, please send your CV in English, mentioning the position in the subject line, along with a WhatsApp contact number. /p pApplication salary: Negotiable /p pApply now! /p pJ-18808-Ljbffr /p #J-18808-Ljbffr