WHY JOIN ALO?Scorra verso il basso per una panoramica completa dei requisiti di questo lavoro. È la persona giusta per questa possibilità?Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.ObjectiveThe Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO's guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.Sales & Service LeaderInvestigate and root cause sales opportunities, partnering with the General Manager to escape process or system gapsOversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coachingContinue to build the client relationship daily with our customersEnsure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as neededPartner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service teamBusiness LeaderRepresent the business in meetings and on conference calls, in partnership with General ManagerReview, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)Future planning workflo