Innovation. Functionality. Modernity.
Since 1851, these three principles have symbolized the enduring pioneer spirit of founder Carl Franz Bally – an ethos that continues to imbue this authentic Swiss brand with its visionary commitment to cutting-edge techniques and world-class craftsmanship.
Over 160 years after Bally was founded, leather remains both its medium and its inspiration: a fine natural material that serves functionality and creativity alike. Every product is a testament to Bally's passion for perfection — the punctuation of a brogue, the soft touch of a leather bag, the classic silhouette of a sartorial jacket, the elegant contour of a Bally heel.
Bally's expertise and integrity have fostered a culture of excellence that elevates each collection to the status of artistic expression.
Today, Bally stands as the unique Swiss luxury shoes and accessories brand — where timeless craftsmanship meets contemporary design.
Store Manager – Serravalle Designer Outlet
Full-time
We are seeking exceptional candidates to join our Outlet Store in Serravalle.
Acting as a true Brand Ambassador, the Store Manager will inspire and develop the team to achieve both quantitative and qualitative targets, providing an unparalleled in-store experience that embodies the Bally spirit.
As the owner of the store's performance and operations, you will drive business growth, implement strategic actions aligned with Bally's brand vision, and ensure seamless management of product, visual merchandising, and people development according to the Retail Excellence program and company standards.
Key Responsibilities
* Manage the business, ensuring sales targets are achieved while maximizing store potential across all categories.
* Guarantee excellence in store maintenance, image, and operational efficiency, including stock management.
* Deliver exceptional client service in line with the Bally Client Journey.
* Build and nurture lasting relationships with both new and existing clients.
* Promote an effective omnichannel approach to enhance customer experience.
* Lead and motivate the team to exceed KPIs, ensuring optimal staff allocation in line with business needs.
* Coach, train, and inspire the store team to reach their full potential while fostering engagement and retention.
Desired Profile
Skills & Attitude
* Strong analytical mindset and results-driven approach
* Excellent leadership and team management skills, leading by example
* Effective communicator and motivator
* Passionate, inspiring, and customer-oriented
* Entrepreneurial spirit with a sense of ownership and responsibility
* Attention to detail and high stress management capability
* Strong passion and knowledge of the luxury fashion retail sector
Experience & Education
* Minimum of 5 years' experience in luxury/retail, including at least 2 years in a managerial role
* Fluency in Italian & English (mandatory); an additional language is a plus
* Digital and omnichannel mindset
* Solid computer literacy
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Bally looks forward to receiving your application