DHL Express Italy, a world leader in express transportation and logistics services, belonging to the DHL Group and awarded Great Place to Work, is looking for a Field Sales Executive to join the Sales & Marketing Department for the Modena and Reggio Emilia area.
Profile
- High School Diploma
- Previous experience in sales field
- Knowledge of Microsoft Office (intermediate PowerPoint and Excel)
- Knowledge of English language, written and spoken (intermediate)
- Fluent knowledge of Italian language, written and spoken (advanced)
Additional Skills
- Ability to understand opportunities from the customers' perspective and influence their decisions to achieve business objectives
- Building and managing relationships and partnerships, demonstrating commitment and care to the customer (ICCC)
- Ability to work as part of a team
- Disposition to continuous learning
- Communication skills
- Ability to adapt to changing environment by managing multiple priorities
- Organization and planning
- Daring to come up with innovative ideas and approaches
- Problem solving and critical thinking
Main Activities
- Ensure the achievement of sales targets for assigned and newly acquired customers within the area of responsibility, in accordance with sales strategies and policies.
- Manage a portfolio of customers and prospects through personal sales visits/direct contact, maintaining strong and lasting relationships.
- Act as the main point of contact for customers, working closely with relevant departments within DHL to ensure inquiries are handled appropriately and customer needs are recognized and met.
- Ensure that all customer reports related to customer service and/or credit control are coordinated and handled through the appropriate DHL departments.
- Formulate a personal sales plan that incorporates initiatives to identify and acquire new business prospects and maximize growth within the existing customer base.
- Build a strong customer relationship to ensure maximum business growth by taking a consultative approach, monitoring performance and customer satisfaction.
- Develop knowledge of DHL's products/services and business activities in order to suggest the best possible solutions and strategies to customers, leveraging new opportunities from existing and potential customers, ensuring maximum penetration of DHL in the assigned territory.
- Manage the process inherent in customer visits and business agreements to ensure that customer information is maintained accurately in the customer portal/database.
- Ensure cooperation with other members of the sales team.
More Information
- Workplace: to be defined based on candidate location between Campegine (RE) and Bentivoglio (BO).
- Working time: Full Time
- Report to: Sales Manager
- Employment contract: permanent contract white-collar position
- Compensation package: based on level of experience, ranging between 40,000 € and 45,000 €. The package is enhanced by meal vouchers, company car, psychological support (three free sessions with Unobravo and discounted rates for subsequent sessions), development programs and training courses, and access to over 400 corporate benefits and partnerships.
DHL is an equal opportunity employer. We evaluate applications without regard to ethnicity, religion, gender, sexual orientation, gender identity, nationality, disability, or any other characteristic protected by law. For this reason, personal information such as date of birth, photo, marital or family status, or other non-relevant information are not required on the CV.
CONNECTING PEOPLE. IMPROVING LIVES.
