We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (servers, storage, edge, high-performance computing, and software-defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation aims to build a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation, together with Lenovo’s world-changing innovation, is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more, visit, and read about the latest news via our StoryHub.
Description and Requirements
We are now looking for an EMEA Technical Account Manager for Android Tablets.
In this role, you will be responsible for:
* Understanding operators’ technical requirements and liaising with R&D to accomplish customers’ certification processes
* Performing technical reviews and sharing knowledge to proactively identify and prevent issues
* Performing initial or secondary investigations to help service and PR respond to end-users’ requests
* Providing excellent customer support regarding Android Tablet Devices
* Managing customer cases and maintaining clear and concise case documentation
* Serving as the customer's advocate within Lenovo
* Traveling as necessary to meet customers across EMEA
Basic qualifications include:
* Proven track record in product line management
* Experience in the Consumer Electronics, Networking, or similar industry
* At least 5 years in a Product Marketing or Product Management role
* Excellent communication and interpersonal skills
* Ability to work in a team environment
* Strategic thinking with exceptional attention to detail
* Strong analytical and quantitative skills
* Proficiency in PowerPoint, Excel, and Word
What we offer you:
* Life Insurance
* Pension/Retirement Plan
* Health Coverage Plan
* Meal Vouchers
* Employee Referral Bonus
* Children of Lenovo Employees Scholarship Program
* Lenovo and Motorola Product Discounts
* Employee Assistance Program, e.g., for health, legal & financial consultancy
* Internal E-learning Development Platform for Employees
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, religion, sexual orientation, gender identity, national origin, veteran status, disability, or any protected class.
Additional Location: Italy - Milano
AI PROCESSING NOTICE
We use AI-based tools to support some of our processes (e.g., online interview recordings and transcripts) to improve efficiency and accuracy. Outputs are manually reviewed by humans. You can opt-out or contact us with questions.
If you require accommodation to complete this application, please contact
#J-18808-Ljbffr