Inside Service Sales Specialist Europe South and AfricaAt Edwards Spa, part of the Vacuum Technique Service division within the General Vacuum Customer Centre, we are looking for an Internal Sales Specialist to drive the sales of spare parts and service products across a broad portfolio of vacuum pumps.This role supports the Europe South and Africa markets, contributing to business development, actively participating in marketing campaigns, and promoting our service offering in close collaboration with the external sales team.Based in Italy, near Avezzano (AQ), this position requires fluency in Italian and French.As Inside Sales Specialist, you will take ownership of the spares and lubricant business, playing a key role in driving aftersales growth and strengthening customer engagement across the region.The main responsibilities will be:Engage directly with customers to promote aftersales solutions, preparing and delivering quotations tailored to their needs using provided sales toolsManage and update sales activities in the CRM, building an accurate sales funnel and proactively following up on opportunities to improve win ratesDevelop strong relationships within existing accounts to enhance customer loyalty and identify new business opportunities earlyAct as the main point of contact for resellers and distributors purchasing spares, lubricants, and service productsProactively reach out to prospective customers through outbound calls, promoting our products and re‑engaging inactive or lost customersIdentify and qualify new leads via multiple channels (cold calling, website enquiries, inbound requests, etc.)Actively support and participate in marketing campaigns, promoting products, events, and customer initiativesTo succeed, you will needTechnical diploma or degree, or equivalent experience in an internal sales or customer‑facing commercial roleStrong proficiency in Microsoft Office tools (Excel, Word, PowerPoint)Effective communication and presentation skills, with the ability to clearly convey value propositionsProven ability to build strong, trust‑based relationships with customers at all levelsGood command of English, as it is the working language across the groupKnowledge of an additional language (French or Spanish) is highly desirableComfortable working in a hybrid environment, combining office presence with remote (smart working)We encourage you to apply even if you don't meet every single requirement.
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We value diverse experiences and perspectives and are excited to see what you bring to the role. xjrgpwk In return, we offerCulture of trust and accountabilityLifelong learning and career growthInnovation powered by peopleComprehensive compensation and benefitsHealth and well‑beingJob locationThis role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on‑site at our (Edwards Spa) in Avezzano, Italy (IT).
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