When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia and the United Arab Emirates, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.
Key Job Responsibilities
- Promote a culture of safety and wellbeing - Analyse and implement corrective actions to make sure quality and productivity are consistently high and business objectives are met across all shifts - Support and lead a team and handle administrative work while building and supporting a strong team culture - Analyse performance and suggest process improvements to optimise work and improve customer service - Collaborate with other managers to standardise shift processes
When you log into your shift, you’ll be based at one of our operational sites and focus on maintaining safety standards within your team and across your site. You’ll also monitor and maintain process efficiency, prioritise routine team management and daily operational tasks, address individual escalations, work on process improvement initiatives, and manage wide‑scale operational contingency planning. You will work with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This involves analysing data and performance metrics with leaders in your business area and discussing the operational pros and cons of technical improvements with engineers.
Basic Qualifications
- University degree (Bachelor’s or Master’s), with a graduation date within the last 24 months. - Advanced proficiency in written and verbal English and the local language. - Relevant experience in performing data analysis.
Preferred Qualifications
Preferred qualifications are not required to apply for this position. If you have all the basic qualifications above, we’d love to hear from you.
- Experience communicating with a wide range of stakeholders, including peers and leadership. - Experience in a logistical working environment. - Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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