OverviewA Conference and Events Sales agent will support the sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business.What will I be doing?As a Conference and Events Sales agent, you will support sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business. The Conference and Events Sales agent will also work closely with the Sales function to contribute to strategy and promotional activities. Specifically, a Conference and Events Sales agent will perform the following tasks to the highest standards:Maximize rooms, groups, conference and events revenue through reactive selling and commercial management techniquesConvert customer enquiries into confirmed salesHandle all customer enquiries with a professional telephone manner and demonstrate high standards of customer serviceConvert and confirm existing opportunities to increase sales and conversions within the TeamFocus on a consistently executed up-selling approachBuild strong relationships with customers to fully understand their needsArrange and carry out Hotel show roundsWhat are we looking for?A Conference and Events Sales agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Good organizational and administration skillsPositive attitude and good communication skillsCommitment to delivering a high level of customer serviceConfident telephone mannerHigh level of IT skillsExcellent grooming standardsFluent Business EnglishIt would be advantageousIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Demonstrated previous experience working in the Conference and Events functionWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.Conference and Events Sales Agent • Venezia, Venezia, IT
#J-18808-Ljbffr