Descrizione dell'azienda
Join
us at Accor,
where
life pulses
with
passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality
is
a
work
of
heart
,
Join
us and
become
a
Heartist
®.
Descrizione del lavoro
You are the beginning of an exceptional guest experience: you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
How does your working day look like ...
At the reception, you'll make sure that guests aren't just contented, but enthusiastic
You'll always keep your cool – even when all the guests turn up to check in at the same time
You'll get everything ready for the shift, even during the night shift, and round it off with the Front Office fully cleaned up
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee agevolazioni card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
we don't offer staff accommodation
Qualifiche
Your personality counts more than your CV ...
Guest focused personality is essential
You've gained some professional experience, or completed a course of training in the hotel business and can speak English fluently
You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve
You're not just bringing your abilities, but also your character
Your experience and skills include:
Guest focused personality is essential
Informazioni aggiuntive
Experience is an asset
Knowledge of the city of Florence
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus
Available to work shifts (including night shifts)
we don't offer staff accommodation
What ´s in it for you ...