Overview: How You’ll Make an Impact - Support Account-and Key Account Managers by analysing customers’ technical or organizational difficulties and needs and by elaborating relevant projects. - Recommend technical solutions, including answering customers’ questions about the use of Quality System solutions, on site or by remote access. Organize and conduct demos. - Organize and execute hardware and software set-up and on-site customer trainings. - Explain technical solutions and benefits, help customers in implementing the Quality System solutions by supporting the installation and go live process (reagents, software, LIS connection, hardware, and software connectivity) - Support the Sales Team and Distributors' sales activities to ensure territory and regional sales targets are achieved. - Document all the activities and additional information gathered in CRM Salesforce. What You Bring - Scientific background coupled with business acumen. - 2 or more years of experience in the healthcare sector (IVD company, healthcare industry, hospitals laboratory, CoreLab, medical device market) - Experience with diagnostic laboratory environment (instruments, software, workflow) - Basic experience or aptitude for the IT solutions present in a Laboratory of Clinical Medicine (middleware, LIS, IVD software), connectivity and statistics. - Ability to identify customer needs and elaborate relevant technical solutions based on Bio-Rad’s product portfolio. - Very good demonstrating and presenting skills. - Ability to prioritize multiple high priority activities. - Analytical and problem-solving approachBenefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options: - Competitive salary - Extra-professional injury insurance - Private Health Care Services* - Employment Pension Plan - Quarterly commission plan - Annual salary review - Loyalty award - Employee Referral Program with remarkable referral bonus - Company car with private usage under company global and local policies Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. LI-Remote LI-LK1