Restaurant Manager - Franchise
**Job Requirements**
**Restaurant Manager - Hotel Puccini, a Tapestry Collection by Hilton**:
**Are you ready to enjoy your career at Hilton?**:
We count on you and your fantastic approach, which is led by example.
Important:This position is open to all applicants who are **already in possession of a valid Italian work permit**.
Please note that no housing or relocation costs are offered or covered for this position
What will you be doing Restaurant Manager:
**Operations Management**:
- Oversee daily F&B; operations, ensuring smooth service.
- Monitor food preparation and service quality.
- Ensure compliance with health, safety, and hygiene regulations.
- Maintain inventory control and reduce wastage.
**Financial Management**:
- Develop and manage budgets, controlling costs and expenses.
- Analyze sales and revenue reports, adjusting pricing or menu items as needed.
- Maximize profitability through efficient cost control and upselling strategies.
- Properly execute end-of-night revenue closeouts, including all reports.
**Menu Planning & Supplier Management**:
- Collaborate with chefs and bartenders on menu design and innovation.
- Source and negotiate with suppliers for quality food and beverage products.
- Ensure stock levels are adequate and meet business needs.
**Staff Management & Training**:
- Strong leadership skills
- Train, coach, motivate and supervise F&B; staff.
- Develop schedules and assign tasks to employees.
- Ensure all employees are following the correct break procedure.
- Foster a positive work environment and ensure excellent customer service.
**Customer Service & Guest Experience**:
- Handle customer inquiries, feedback, and complaints professionally.
- Ensure service quality meets or exceeds customer expectations.
- Create promotional events and offers to attract guests.
**Work Experience**What experience will you bring to this role?
- 3 to 5 years of experience in food and beverage service, with at least x years in a supervisory or managerial role.
- Demonstrated knowledge of the latest Food and Beverage Trends, primarily related to the Milan area
- Experience in menu planning, cost control, and supplier negotiations
- Familiarity with POS systems, inventory management, and financial reporting
- Ability to analyse sales trends and adjust pricing strategies accordingly
- Strong **communication and interpersonal skills** for guest relations.
- Ability to **work under pressure** in fast-paced environments.
- Flexibility to **work weekends, holidays**as required and ensure the department is properly covered.
- Experience in shift planning
- A passion for coaching and mentoring colleagues
- Professional and clear communication skills
- Proficient in written and spoken English language
- Native or near-native Italian speaker
- Proficient with computers ( Microsoft package )
- Existing experience within the Hilton network is an advantage
**Benefits**
- Opportunity to join a completely new team while opening a new stunning and unique property in the center of Milan.
- Dynamic and stimulating environment
- Personal Development programmes designed to support you at every step of your career.
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Referral Program
- Smart uniform provided
- Buoni pasto
**Disclaimer**
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
đź“Ś Restaurant Manager - Franchise
🏢 Hilton
đź“Ť Milano