Overview
At W Rome, dining is atmosphere, energy, attention to detail, and the ability to create memorable experiences through people, style, and execution. We are looking for a Restaurant Manager who combines operational excellence, leadership, and a strong sense of hospitality to lead our restaurant operations with confidence and vision.
Responsibilities
Restaurant Operations & Service Excellence
Oversee day-to-day restaurant operations, ensuring smooth and efficient service.
Maintain exceptional service, hygiene, and presentation standards across all outlets.
Support the floor team during peak service periods and high-demand operations.
Monitor service flow and guest experience from arrival to departure.
Team Leadership & Development
Lead, coach, and motivate the restaurant team to deliver high-level performance.
Foster a collaborative, positive, and guest-focused work environment.
Identify training needs and support continuous learning and development.
Ensure employees understand service expectations, procedures, and brand standards.
Guest Experience
Create a warm, engaging, and elevated hospitality experience for every guest.
Handle guest feedback and resolve issues with professionalism and care.
Build guest loyalty through personalized service and attention to detail.
Continuously drive guest satisfaction and service improvement initiatives.
Financial & Operational Management
Support departmental financial performance through cost awareness and operational efficiency.
Monitor staffing levels, productivity, purchasing, and daily operational needs.
Ensure compliance with all food safety, sanitation, and liquor regulations.
Recognize quality products and maintain high presentation standards.
Qualifications
Previous experience in restaurant management or luxury hospitality Food & Beverage operations.
Strong leadership and people management skills.
Excellent communication and problem-solving abilities.
Strong understanding of luxury service standards and guest engagement.
Ability to perform in a fast-paced, high-energy environment.
Fluent English required; additional languages are a plus.
Benefits
A vibrant, international, and lifestyle-driven environment.
Opportunities to grow within a globally recognized brand.
Exposure to high-profile clients, partnerships, and market-leading experiences.
A team that values ambition, collaboration, and bold thinking.
Be part of Marriott International, an equal opportunity employer, welcoming all and providing access to opportunity. We foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability or veteran status, or other basis protected by applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. Be where you can do your best work, belong to an amazing global team, and become the best version of you.
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