Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)
Location: Malta (On-Site)
Employment type: Full-time
Language Requirements: Italian C2, English B2
Responsibilities
Assist customers with a wide range of airline‐related queries.
Provide solutions and support over multiple communication channels, including phone, social media, chat, and email.
Ensure high levels of customer satisfaction and professionalism.
Qualifications
Native‐level fluency in Italian, with proficiency in English.
Strong communication, writing, and listening skills.
Previous customer care experience.
Computer literacy; possession of an ECDL certificate is preferred.
Flexibility to work on a rotating schedule, Monday to Sunday.
Benefits
Career progression and development opportunities.
Gym packages, mobile schemes, and staff discounts.
Monthly events, free on‐site parking, and access to an in‐house canteen.
KPI bonus of up to €2,500 annually, based on performance.
Language allowance of €3,000 annually for Italian speakers.
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