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Field - after-sales engineer

Milano
The Green Recruitment Company
Sales engineer
Pubblicato il 14 agosto
Descrizione

PbThe Green Recruitment Company /b is in the search of a Field - After-sales Engineer to provide technical support for field and remote service activities to work with clients and other stakeholders resolve issues related to Battery Storage Systems. /ppbbKey Responsibilities: /b /b /ppOversee and perform all on-site technical tasks, including commissioning, preventive, scheduled, and corrective maintenance. /ppFocus on resolving post-sale issues efficiently, reducing system downtime, and ensuring fast recovery through strong customer communication and effective information sharing. /ppMonitor and assess product performance by working with the monitoring team to analyze operational data from BESS systems, coordinating closely with HQ and the EU technical team. /ppIdentify and propose technical solutions by collaborating with the HQ team to ensure prompt resolution of system faults. /ppTake part in field activities such as system commissioning, troubleshooting, and regular maintenance. /ppAssist the help desk team with technical support calls and ticketing system management. /ppWork under the guidance of the HSE Manager to assess risks and approve operational procedures that align with HSE standards and regulations. /ppFinalize and manage the spare parts list, addressing obsolescence and ensuring compatibility of replacement parts in collaboration with the LATAM and HQ teams; maintain and control stock, consumption and supply chain planning. /ppEnsure local teams and service partners are equipped with the necessary tools and spare parts for uninterrupted operations. /ppWork closely with the Technical and Training teams to maintain high service quality standards during field operations. /ppCollaborate with local service teams, including managers, technicians, and service partners, to ensure smooth and effective technical support. /ppbbRequired Skills Qualifications: /b /b /ppHold an electrical Certification, Degree or equivalent in accordance with the national regulations and laws. /ppHands-on experience with basic electrical tools (e.g., multimeter, torque wrench). /ppAbility to read and interpret electrical diagrams; relevant technical education or work experience preferred. /ppAt least 2 years of on-site experience with BESS systems, electrical installations, wiring, and system commissioning. /ppProficient in English (spoken, written, listening, and reading), with the ability to write technical manuals in English. /ppHold a driver's license and willingness to travel. /ppbPlease note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. /b Check our Blog for more information. /ppBank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button. /p #J-18808-Ljbffr

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