Luise Yachting Riviera\n\nThe position aims of supporting the Operations Departments based in Sanremo within the extended Riviera area by being an experimented & reliable team member for the implementation of current operations through high standard delivery of concierge and technical services through a variety of daily tasks for the successful fulfillment of clients ‘requests, the Company’s global operations, management directives and overall performance targets. \n\nPlease send an email with a brief presentation and your CV dated and signed to: riviera@luise.com\n\nDUTIES AND RESPONSIBILITIES under the responsibility of the OPS Manager \n\nCustomers’ welcome on site with the OPS Manager;\nReception of requests and execution of services;\nSuppliers’ invoices verification according to quotations & service provided;\nCompany database datas entry (services ordered & delivered / contact details / documents compliance);\nInvoices drafting;\nOrdering stationary furniture and various items for the office;\nSupport the OPS Manager on the overall activities.\n\nQUALIFICATIONS REQUIREMENTS\n\n2 or more years of Maritime / Yachting agency experience (not compulsory);\nCertificate of higher education;\nBasic knowledge of the Yachting Industry and its stakeholders;\nOnboard experience is a plus;\nBilingual in the English Italian Languages (written & verbal), any other language is a plus;\nInformation Technology proficiency “Microsoft office”;\nProficiency on database management tools.\n\nSKILLS AND EXPERIENCE\n\nAdvanced communication & interpersonal skills;\nMulti-cultural & cross-cultural awareness;\nCustomer service experience;\nLuxury sector service experience;\nExcellent analytical skills;\nCapable of working independently / autonomously;\nOrganizational and time management skills.\n\nKEY BEHAVIORS\n\nAccountability on duties\nPolite & politically correct behavior;\nTeam player with a collaborative spirit;\nFlexibility (time, tasks, projects, travel, out of hours);\nProactive & a self-starter;\nResourceful & problem solving;\nStrict confidentiality in regard to the Company’ activities, members and clients.\n\nADDITIONAL NOTES\n\nWorking out of hours subject to the needs of the service and approval from the line manager;\nStrict conduct & performance management;\nNon-disclosure;\nThe overall content & duties of the job description is subject to the needs of the service;