Overview Hej! We’re opening a new Plan & Order Point; a place where we meet customers, design solutions together and turn ideas into reality. Would you like to lead it from day one? Responsibilities Lead the Plan & Order Point together with your team, driving business growth and creating a simple, inspiring and seamless customer experience Put the customer at the centre by turning their needs into clear commercial actions and results Grow and develop your team, building a positive, collaborative environment where people can perform and grow Work closely with other teams to share ideas, improve ways of working and strengthen overall performance Qualifications Experience in commercial roles and in leading teams in customer-facing environments A strong customer and business mindset, with the ability to spot opportunities and turn them into results Ability to use data and insights to make decisions and improve performance Positive leadership and strong communication skills, with the ability to build trust and develop people We care for people At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless of age, gender, religion, sexual orientation, family situation and ability. Our recruitment process may include recorded video interviews, digital platforms, and assessments (e.g., logical–numerical or aptitude tests). If you have a disability or any specific needs you’d like us to be aware of, please feel free to share this with us during your first contact with our recruitment team. We’ll make sure you receive the support and accessibility you need to fully engage in the process. Working with us has its rewards Being part of the IKEA team has many benefits. You’ll be part of an inclusive culture, driven by values and your growth will be guided by structured HR pro