Job TitleStrategic Account Manager – DePuy Synthes
LocationPomezia, Roma, Italy
Job DescriptionDePuy Synthes is recruiting for a Strategic Account Manager. If you accept this position, you will become an employee of DePuy Synthes following the transition and be governed by its employment processes and benefits. The role focuses on medium to long‑term planning and face‑to‑face selling of various products, services, and solutions across the DePuy Synthes platforms for a defined group of existing clients and strategic accounts.
Responsibilities
- Develop medium‑to‑long‑range sales plans and strategies to protect, grow, and diversify relationships with a defined group of existing customers.
- Identify and manage interactions with assigned customers to uncover cross‑sell, up‑sell, and repeat sales opportunities and to engage with clinical and non‑clinical stakeholders.
- Resolve issues and ensure customers receive high‑quality service.
- Plan and execute client retention and growth strategies for profitable business within assigned accounts.
- Lead as an individual contributor, manage large projects or processes, and act as a valuable resource to peers.
- Apply comprehensive knowledge of Key Account Management to establish best‑in‑class policies, procedures, and plans.
- Design engagement programs together with Business Unit partners for both clinical and non‑clinical customers to maximize the value of the DePuy Synthes proposition.
- Analyze trends and the competitive landscape to continually improve the Key Account Management strategy and forecast growth.
- Consult on lead‑generation activity, target new and existing populations, and instruct sales management through the pipeline.
- Prepare client presentations and product demonstrations to qualify, advance, and close sales.
- Mentor junior colleagues in techniques and processes and provide functional matrix supervision.
Qualifications
- Bachelor’s degree required (Business, Life Sciences, or a related field).
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