Overview
Join Alibaba Group and Make an Impact on Italy’s E-commerce Landscape. As part of Alibaba Group, one of the world’s most influential e-commerce and technology companies, you will be joining an ecosystem that connects millions of buyers and sellers worldwide.
Are you ready to drive growth and success for our customers on one of the world’s most dynamic e-commerce platforms? At Alibaba Group we are looking for a passionate and results-driven General Merchandise Key Account Manager to play a pivotal role in shaping the future of our platform.
GM Key Account Manager for Home (furniture, kitchen, DIY, etc.), Sports and Auto parts categories – you will grow and develop relationships with current clients and identify new business opportunities by creating and executing effective strategies. You will build strong relationships with brands and sellers, ensure smooth operations, and help grow the business on our platform.
Responsibilities
* Business development and planning: Negotiate with key sellers, promote the relevant local selection, achieve business goals, prioritize seller growth based on market opportunity and price advantage, and understand main distributors in Italy along with key market demand insights to drive sales with multicategory sellers.
* Seller operations: Provide guidance to key sellers on marketplace platform operations, usage of marketing tools, advertising solutions, and other relevant experience in marketplace operations; understand the impact of pricing, GMV, and margin management on seller performance.
* Promotion and sales: Collaborate with internal/external teams to drive sales for a managed set of sellers, propose promotional activities, promote visibility of local products, manage product mix and local plus overseas selection, and ensure pricing strategies maximize GMV and margins.
* Commodity operation: Analyze demand for commodities, enrich market supply, and formulate the annual product promotion rhythm according to seasonality and product life cycle; exploit seasonality through seller operations.
* Promotional activities: Coordinate the category annual plan (including single-brand and single-product traffic) through market resources, explore innovative marketing models, and negotiate co-marketing activities with stakeholders; provide technical guidance on integration between seller ERP systems and the marketplace (e.g., API, middleware, CMS modules).
* Project management: Lead and deliver business innovation projects aligned with local Italian market needs; manage multiple projects in parallel, ensuring collaboration and timely results.
Qualifications
* Full-time undergraduate degree or higher.
* 2+ years of relevant seller operations in a marketplace, or experience as a seller marketplace manager with seller operation and platform operation experience.
* Familiar with brands, business models, and e-commerce platform operation.
* Knowledge of the Italian distribution market with deep understanding of brand operation and insights into online and offline market conditions and consumers.
* Expertise in commercial development with marketplace sellers, promotion planning, coordination, and resource integration; good communication and teamwork.
* Strong data processing and Excel proficiency.
* Rich experience in business cooperation and negotiation, purchasing, and commodities; experience in innovative project management and marketing is preferred.
* Ability to communicate in fluent business English and Italian.
Application Process
Ready to embark on this journey with us? PLEASE SEND US YOUR CV IN ENGLISH AND TELL US WHY YOU'RE A PERFECT FIT!
Seniorify and Employment Details
* Seniority level – Associate
* Employment type – Full-time
* Job function – Project Management, Strategy/Planning, and Management
* Industries – Internet Marketplace Platforms
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