PstrongMission /strong /ppAs E-Commerce Manager, you will be part of the Europe Middle East Region, reporting to the Omnichannel Director Europe. You will work closely with the Retail functions, being responsible for the following tasks. /ppstrongResponsibilities /strong /ppstrongStrategic Leadership Vision: /strong /ppDefining and leading the E-Commerce strategy for the EU zone, including cross-functional team leadership and collaboration with other regions (Middle East). This involves developing the commercial calendar, digital strategies, and website supervision. /ppstrongForecasting Planning: /strong /ppDefining and managing sales forecasts for all EU E-Business activities. /ppstrongProject Management Innovation: /strong /ppProposing, coordinating, and rolling out E-Commerce projects (e.g., Ship from Store, NPS) within the zone. /ppstrongCollaboration Coordination: /strong /ppWorking closely with various departments, including Retail Merchandising, Supply Chain, CRM, and Customer Service, to ensure alignment and effective execution of strategies. /ppstrongBusiness Optimization Monitoring: /strong /ppMonitoring website performance, managing stock strategies, developing online client strategies, and implementing anti-fraud measures to optimize business performance. /ppstrongE-Commerce Development Launch: /strong /ppDefining and implementing E-Commerce zone launch strategies with zone teams. /ppstrongContinuous Improvement: /strong /ppCollaborating with Warehouse Team for business strategy application and service improvements. Monitoring NPS (Net Promoter Score) and implementing actions based on feedback. /ppstrongProfile /strong /pulli5-10 years’ experience in Fashion/Luxury Sale /liliBachelor’s Degree or equivalent is preferred /liliManages own image standards on a high level /liliExcellent relationships skills /liliOrganization, professionalism, self-confidence /liliStrong customer service skills /liliExcel, PPT, Power BI, Akeneo, Sales Force, Algolia.Goal /liliStrong knowledge and/or interest for Fashion/Luxury Industry /liliFluent English /li /ul #J-18808-Ljbffr