The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations throughout the state, with its central office in Downtown Phoenix. DCS employs over 2,800 employees committed to ensuring children thrive in family environments free from abuse and neglect.
CASE MANAGER – CHILD SAFETY SPECIALIST
Job location: 663 W. Main Street, Casa Grande, AZ 85122. Our Casa Grande office services surrounding cities such as Marana, Maricopa, Florence, Coolidge, Eloy, Arizona City.
Posting Details
Salary: 21.7068
Grade: 17
Position closes 9/30/2024 – Applications reviewed daily.
WHO ARE WE?
At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments, and prevent unnecessary trauma. DCS is proud to serve our communities and impact the world every day. Becoming a Child Safety Specialist can be a life-changing event!
Step Increases
Child Safety Specialists are eligible for incremental pay increases as follows:
• 22 week CORE training program $22.59/hour
• One year of service $24.11/hour
• Two years of service $25.96/hour
• Three years of service $27.66/hour
WHAT DOES A CASE MANAGER/CHILD SAFETY SPECIALIST DO?
* Responding to reported allegations of child abuse and/or neglect
* Assessing child safety and risk
* Conducting interviews and gathering information
* Making in‑and‑out of home contacts with families and children
* Attending court hearings
* Preparing case plans and conducting case plan staffing
* Authoring professional reports and filling out documentation
* Coordinating and monitoring services
* Placing children, transporting children, and moving a child’s possessions when needed
* Managing cases throughout the county and assigned area
* Using the Department’s Child Welfare Software Programs
Alternative work hours may be required, including overtime, weekends, and holidays.
WHAT KNOWLEDGE, SKILLS & ABILITIES ARE HELPFUL?
Knowledge Of: Confidential principles; behavior modification, conflict resolution and counseling principles and techniques; intervention techniques; interviewing procedures; child development, family systems, family‑centered practice; behavioral indicators of mental health disturbance; impact of abuse and neglect; separation and loss issues and child welfare practices; computers and software (Microsoft Office Suite); mobile devices; digital calendars (Outlook); and video conferencing (Microsoft Teams).
Skill In: Establishing and maintaining interpersonal relationships; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi‑tasking; keen observation; sensitivity to needs, feelings, and cultures; dealing calmly and effectively with high‑stress situations; adaptability; and making independent decisions.
Ability To: Complete work tasks thoroughly; lead, take responsibility; analyze information and use logic to address work‑related issues and problems; recognize and address substance abuse issues in adults and children and develop intervention strategies; prepare detailed documentation of client and professional contact to ensure records are accurately conveyed and reported; enter, retrieve, and correct data in a computer‑based system; acquire and renew CPR Certification.
WHAT IS REQUIRED TO BE A CASE MANAGER/CHILD SAFETY SPECIALIST?
* Bachelor’s or Master’s degree from an accredited U.S. institution, or a credential evaluation for foreign degrees, and a minimum of four (4) years of experience as a Department of Child Safety Case Aide.
* Valid Arizona Department of Public Safety Level One Fingerprint Clearance Card.
* Current, valid, class‑appropriate driver’s license, completed driver training, and acceptable driving record for state business.
* Projected in‑person training: 22 weeks in Midtown Phoenix, including overnight stays, every other week.
* Pass a written exam, background investigation, Motor Vehicle Report check, and DCS Central Registry check.
* Driver’s license requirements and E‑Verify completion as stated by the agency.
THE STATE OF ARIZONA HAS EXCELLENT BENEFITS AND PERKS WE OFFER
* Paid sick leave
* Paid annual leave
* Ten paid holidays per calendar year
* Health, dental and vision insurance
* Flexible Spending Account
* Health Savings Account
* Arizona State Retirement System Savings (ASRS)
* Employee and dependent life insurance
* Long‑term and short‑term disability insurance
* Deferred compensation plans
* Wellness incentive program
* Employee discount program (higher education, products and services)
* Education Savings – AZ529
* Employee Assistance Program
Bi‑Lingual Stipend: Eligible employees who complete a language proficiency exam receive a $500 annual stipend paid in equal increments.
Retirement
Positions in this classification participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately if you are a current ASRS member, or after the 27th week of employment if you are a new member.
Contact Us
Persons with a disability may request reasonable accommodations (e.g., sign language interpreter) by contacting 602‑255‑3141 or ADA@AZDCS.GOV. Further questions regarding the interview process can be directed to the recruitment team at 602‑255‑2903 or recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
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