Job DescriptionVisit www.hcltech.com for more details.Position: SAP BASIS HANA Account Manager, RiminiType: Permanent / Full-Time / RemoteCompany: HCLTech, a leading global technology company with over 225,000 employees across 60 countries.ResponsibilitiesSupport sales to delivery handover and customer onboarding for SAP Enterprise Cloud Services.Manage onboarding and transition of customers to SAP Enterprise Cloud Services.Oversee service/project delivery within scope, budget, and timelines.Assist in critical customer issue resolution, collaborating with MIM, SAP Customer Office, and SAP Support teams.Participate in customer release and maintenance activities.Support technical requirements and problem management throughout the customer lifecycle.Coordinate with SAP stakeholders to ensure customer success.Review account status and analyze needs for account transition based on growth.Ensure systematic onboarding and continuous knowledge transfer sessions.Qualifications ExperienceMinimum 5 years of SAP Basis expertise, with strong HANA database knowledge.Mandatory experience in SAP Upgrade Migration (OS/DB).Experience with SaaS integrations (Ariba, Salesforce, C4S) is a plus.Hands-on experience with cloud platforms (AWS, Azure, GCP).Fluent in Italian (C2/native) and proficient in English (B2+).Work Experience5-6 years in multinational software/IT organizations.At least 5 years of SAP S/4HANA Basis knowledge.2+ years of cloud experience.Why Join UsWork with a diverse, global team in a rapidly growing company.Enjoy a flexible, virtual-first work environment.Opportunities for professional growth and development.Comprehensive benefits and recognition programs.Equal OpportunityWe are committed to diversity and provide equal employment opportunities to all applicants and employees, regardless of race, religion, sex, age, or other protected status.
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