PpFIS is Italy’s leading company in the development and production of active pharmaceutical ingredients and intermediates for the global pharmaceutical industry. /p pWith three manufacturing sites and more than 2,300 professionals, we have been committed for nearly 70 years to research, quality, and sustainability. /p pOur products help improve the lives of millions of people worldwide—a responsibility we embrace with pride and passion. /p pJoin our team and become part of a company that grows through the dedication of the people who shape it every day. /p h3Job purpose /h3 pThe US Key Account Manager serves as the strategic leader responsible for the management, retention, and expansion of the assigned client portfolio. The role ensures full alignment between commercial objectives, operational capabilities, and overall company strategy, driving sustainable growth and long-term partnerships within the US market. /p h3Key Responsibilities /h3 h3Strategic Account Management Business Development /h3 ul liLead and execute Business Development initiatives with a growth-oriented and forward-thinking approach. /li liIdentify new market opportunities and strengthen long-term partnerships with key accounts. /li liEnsure alignment between client expectations and corporate objectives. /li /ul h3Client Relationship Management /h3 ul liOversee customer relationships and communications in close cooperation with the US Sales Area Manager. /li liProvide technical and operational guidance to support contract execution and business expansion. /li liStructure and clarify customer requirements and timelines, anticipating risks and potential obstacles. /li liMonitor portfolio performance to ensure compliance with plans, processes, and financial targets. /li liIdentify cost optimization and continuous improvement opportunities. /li liAddress potential cost increases in collaboration with Operations, Industrialization, and Procurement. /li liTrack key performance indicators including product costs, cash flow, gross margin, and portfolio quality performance in partnership with Controlling, Finance, and QA/QC. /li /ul h3Demand Planning Cross-Functional Coordination /h3 ul liManage demand forecasting to ensure integration between commercial strategy and production planning. /li liCoordinate cross-functional activities among RD, Engineering, Production, QA/RA, Procurement, and Controlling to guarantee consistency, quality standards, and timely execution. /li /ul h3Proposal Management (CMD Projects) /h3 ul liSupport the preparation and finalization of proposals for Contract Manufacturing Department (CMD) projects in partnership with the Proposal Driver. /li liContribute to risk assessments, assumptions analysis, and the definition of scenarios and action plans during the bidding phase. /li liReview technical documentation related to RFPs, identifying critical aspects and ensuring appropriate prioritization with the Business Development Manager and internal stakeholders. /li liMonitor proposal status (won, lost, pending) and identify improvement areas. /li liEnsure accurate and timely CRM updates for full transparency and traceability. /li /ul h3Project Stakeholder Support /h3 ul liMaintain continuous oversight of ongoing projects, supporting assigned Project Managers. /li liPlan and coordinate client visits and business meetings. /li /ul h3Skills competences /h3 ul liStrong strategic thinking and decision-making capability with high accountability. /li liAbility to foster internal alignment and promote improved ways of working. /li liResults-driven mindset with proven ability to build credibility and trust. /li liStrong negotiation skills, with the ability to manage complex situations professionally and assertively. /li liAbility to balance customer expectations with corporate priorities, translating strategy into effective and consistent actions. /li /ul /p #J-18808-Ljbffr