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Restaurant manager

Roma
Rosewood Rome
Manager ristorante
Pubblicato il 8 gennaio
Descrizione

PpJoin to apply for the bRestaurant Manager /b role at bRosewood Rome /b /p pAt Rosewood Rome, Food and Beverage embody La Dolce Vita, offering three distinctive outlets – a refined Italian bistro, a lively lobby café and bar, and a rooftop destination with sweeping city views – alongside curated events and elevated in‑room dining. Rooted in Roman heritage yet reimagined with contemporary flair, our culinary experiences celebrate local artisans, seasonal produce, and sustainable practices. The impact we aspire to create is a sense of connection: guests savoring authentic flavors, communities empowered through partnerships, and memorable moments that position Rosewood Rome as a cultural and culinary landmark. /p h3About The Role /h3 pThe Restaurant Manager is an enthusiastic, confident, creative, and open‑minded leader who embodies the spirit of hospitality. Exceptional communication skills and a motivating presence make them close to their team, inspiring collaboration and excellence. This role demands strong organizational and analytical abilities, combined with proven leadership and training expertise. /p pAs a true host, the Restaurant Manager warmly welcomes guests, builds genuine relationships, and ensures memorable dining experiences that foster loyalty. Internationally versatile and multicultural, they remain attuned to global trends and market shifts. They are responsible for ensuring each outlet operates to the highest hotel standards while remaining individually profitable, with full financial accountability through monthly performance reporting. Flexibility is key, as they may step in to support or replace other departmental managers when required, always safeguarding operational success and guest satisfaction. /p h3Key Responsibilities /h3 ul liAlign FB operations with corporate and Director strategy. /li liPrepare, update, and implement departmental operations manuals. /li liConduct regular briefings and monthly meetings, sharing PL, guest satisfaction, and performance indicators. /li liDeliver monthly PL reports with explanations to FB leadership. /li liEnsure associates deliver exceptional guest service aligned with Rosewood standards. /li liHandle guest complaints courteously, resolving issues efficiently. /li liMaintain positive guest and colleague interactions. /li liPersonally verify service quality via Forbes and LQA spot checks. /li liBe present during peak periods to oversee service and guest engagement. /li liImplement brand standards and ensure compliance with finance procedures (Micros). /li liRespond to audit results with corrective action plans. /li liCollaborate with other managers to ensure seamless cross‑departmental operations. /li liMonitor product quality, service standards, and freshness of ingredients. /li liConduct inspections with chefs and oversee cleanliness front and heart of house. /li liManage inventory of equipment, supplies, wines, and spirits. /li liMaintain deep menu knowledge, upselling combinations and alternatives. /li liDevelop annual FB marketing plans and identify visibility opportunities. /li liEnsure profitability, achieving revenue and cost targets. /li liManage financial compliance: reporting, cash handling, inventory, and adoption of new technologies. /li liOversee account closures, payments, and verification of cash and credit transactions. /li liRecruit, train, and mentor associates. /li liSupport career development and engagement. /li liPrepare schedules aligned with business needs. /li liFoster creativity, innovation, and adherence to hotel policies and safety standards. /li /ul h3Critical Skills Qualifications /h3 ul liHospitality Education – Degree or diploma in hospitality management, business, or culinary arts provides a strong foundation. /li liLeadership Experience – Minimum 3 years in a supervisory or management role within luxury hotels or high‑end restaurants. /li liFood Beverage Expertise – Deep knowledge of food, wine, premium spirits, and menu design. /li liFinancial Knowledge – Skilled in budgeting, forecasting, cost control, and analyzing PL reports. /li liLanguages – Fluent in English and Italian; additional languages are a plus for international clientele. /li liCertifications – Food safety, hygiene, and alcohol service certifications as required by local regulations. /li liLeadership Team Development – Ability to motivate, coach, and mentor staff, fostering a culture of excellence. /li liGuest Hosting Relationship Building – Acts as the face of the restaurant, warmly welcoming guests and building loyalty through genuine connections. /li liCommunication Skills – Clear, empathetic communication with guests, staff, and other departments. /li liCustomer Service Excellence – Resolves complaints gracefully, ensuring memorable guest experiences. /li liProblem Solving Adaptability – Handles unexpected challenges calmly and efficiently. /li liFinancial Acumen – Manages costs, revenue, and profitability while maintaining quality. /li liMarketing Awareness – Identifies opportunities to increase visibility and stay ahead of market trends. /li liTraining Development – Implements training programs and career plans to grow team capabilities. /li liMulticultural Versatility – Comfortable working in diverse, international environments. /li liInnovation Creativity – Encourages new ideas in service, menu design, and guest engagement. /li /ul pbSeniority level: /b Mid‑Senior level /p pbEmployment type: /b Full‑time /p pbJob function: /b Management and Manufacturing /p pbIndustries: /b Hospitality /p /p #J-18808-Ljbffr

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