Overview Givenchy invites you to lead as a Store Manager. Join us in maintaining excellence and innovation while fostering a collaborative and growth-oriented environment. Role Store Manager (he/she) — Location: Milan Boutique • Terms: Permanent contract - Full time • Start date: May 2026 Your Mission At Givenchy, our Store Managers are accountable leaders and entrepreneurs of their store. They take full ownership of people, performance, client experience, and the consistent expression of the Maison across all touchpoints. Success is achieved by developing engaged and skilled teams, building enduring client relationships, and delivering excellence in execution while embodying the values, standards, and savoir-faire of Givenchy. Stores are designed to be welcoming, refined, and emotionally engaging environments – places where clients feel at home and fully immersed in the Maison. Store Managers translate Givenchy’s vision into a consistent, elevated client experience every day. Role Purpose To lead a Givenchy store with accountability and an ownership mindset, ensuring excellence in people leadership, client experience, and commercial performance. The Store Manager drives sustainable results by engaging and developing teams, cultivating meaningful client relationships, and executing the Maison’s strategy with rigor, passion, and integrity. Job Responsibilities
Store Performance & Business Ownership: Take full accountability for store performance, operations, and compliance with Maison standards. Drive sales, productivity, and profitability in line with targets and KPIs. Translate commercial insights into actionable strategies while protecting brand equity. Ensure flawless execution of visual merchandising, client journey, and operational processes.
People Leadership & Talent Development: Recruit, develop, and retain high-performing, engaged teams. Foster a culture of trust, accountability, inclusion, and continuous development. Coach team members through regular feedback, performance reviews, and development plans. Identify and nurture future talent aligned with Givenchy and LVMH frameworks.
Client Experience & Relationship Development: Deliver consistently elevated, personalised client experiences aligned with Givenchy standards. Lead by example on the floor, embodying service excellence and storytelling. Champion clienteling as a strategic, relational approach. Build and maintain a strong local client base through long-term, trust-based relationships.
Brand Representation & Standards: Act as a daily ambassador of the Maison, its values, and its image. Ensure consistent application of brand standards, policies, and compliance requirements. Maintain a store environment reflecting Givenchy’s aesthetic, elegance, and attention to detail.
Leadership, Engagement & Culture: Create a positive, motivating environment where teams feel valued and empowered. Encourage open communication, collaboration, and shared accountability. Lead with presence, professionalism, and authenticity. Recognise achievements and support learning from challenges.
Empowerment & Accountability: Delegate effectively while maintaining clear expectations. Use performance metrics as tools for coaching, growth, and improvement. Take responsibility for decisions and outcomes. Address challenges proactively with fairness and transparency.
Profile Expected Behaviours: Entrepreneurial & Results-Oriented; People-Centered Leader; Client-Focused & Brand-Driven; Integrity & Professionalism. Core Competencies: People & Talent Management; Client Excellence; Commercial Acumen; Self-Leadership. What Success Looks Like An engaged, motivated, and well-developed store team; consistent delivery of Givenchy’s client experience standards; strong and sustainable commercial performance; loyal clients who return for relationships and service excellence; a store that reflects the Maison’s elegance, warmth, and identity. Additional Information You want to be an ambassador of an audacious Maison. You are passionate about fashion and the client experience. You thrive in a dynamic environment, finding versatility and autonomy stimulating. You are a team player, but also individually driven by a strong entrepreneurial spirit and a resilient attitude. You are a challenger and a perpetual work in progress. You excel in test and learn situations, always striving for improvement and a willingness to do things differently. Our Engagement / What We Offer We believe in our talents and are committed to supporting and developing them throughout their careers. When you join Givenchy, you become part of a luxury house that is a member of the LVMH Group, which comprises 75 luxury houses and has a robust HR culture:
We support your career development within the House and career growth within the LVMH Group. We ensure the enhancement of each individual\'s skills and facilitate regular professional development discussions. We provide health insurance, access to LVMH private sales, and other benefits. We develop Corporate Social Responsibility reinforcing the positive environmental and social impact.
GIVENCHY is an equal opportunity employer. We welcome diversity and an inclusive environment where all employees feel respected, developed, and heard. We invite you to learn more about the creator of Givenchy Maison, Hubert de Givenchy, by visiting this link and to find inspiration in the latest videos from Givenchy. #J-18808-Ljbffr