PJoin to apply for the Technical Sales Manager role at RS Italia /ppJoin to apply for the Technical Sales Manager role at RS Italia /ppGet AI-powered advice on this job and more exclusive features. /ppThe Technical Sales Manager leads the Technical Sales Team and supports Sales with technical expertise. /ppAchieve and maintain NPS Score to a Best in Class level /ppbRole Purpose /b /pulliManagement of the technical support team by nurturing a pro-active approach and accountable mindset. /liliEnsure the "customer first" mentality in the team through email and phone availability to support internal / external customers. /liliMonitoring of cross-reference activities and performances. /liliCommercial support to specialists involved in the development of customized solutions. /liliTeam alignment according to the objectives / KPIs /liliCoaching and further development of employees /li /ulpbResponsabilities /b /pliIdentify business opportunities on assigned customers /liliIdentify customer needs by actively listening to their needs /liliDevelop strategic relationships with customers /liliPrepare customized development plans for customers /liliBuilding a professional and proactive relationship with customers, maintaining it over time /liliMaintain up-to-date customer data in the CRM in the company database to better position our offer and our services according to the type of customer /liliPropose customized solutions to create business and projects (industrial, e-commerce.) /liliStudy, understand and use the RS value proposition and internal processes /liliEnsure optimal productivity, through good planning and collaboration with Internal Sales function /liliInteract with other internal functions, to offer the best solution /liliPeriodically align customer and supplier goals /liliParticipate in communication initiatives and events i.e. Fairs, Exhibitions, Campaigns and special Events /liliBecome the point of reference for assigned customers, representing the quality standards of RS /lipbRequirements /b /pliProven experience in a Technical Sales or Sales Management role, preferably in B2B or industrial / electronics sectors /liliStrong leadership skills with experience in team management, coaching, and performance alignment /liliSolid commercial acumen and ability to translate customer needs into tailored technical solutions /liliExcellent communication and interpersonal skills, with a proactive and customer-centric mindset /liliAbility to develop and maintain strategic relationships with key customers over time /liliBuilding a professional and proactive relationship with customers, maintaining it over time /liliFamiliarity with CRM systems and maintaining accurate and updated customer records /liliStrong planning and organizational skills to ensure productivity and cross-functional collaboration /liliGood understanding of value-based selling and internal sales processes /liliFluent in English; additional languages are a plus /liliProficiency in Microsoft Office; knowledge of SAP or similar systems is appreciated /lipbAbout RS Group /b /ppAcross the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. /ppWe provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience. /ppWe are one team. We deliver brilliantly. We do the right thing. We make every day better. /ppThese are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people. /ppTogether, we can make great things happen. Aim for amazing and beyond! /ppSeniority level /ppSeniority level /ppMid-Senior level /ppEmployment type /ppEmployment type /ppFull-time /ppJob function /ppJob function /ppSales and Business Development /ppIndustries /ppAppliances, Electrical, and Electronics Manufacturing /ppReferrals increase your chances of interviewing at RS Italia by 2x /ppGet notified about new Technical Sales Manager jobs in Sesto San Giovanni, Lombardy, Italy. /ppuNordmann Italy : /u Technical Sales Product Manager – CASE / Coatings (all ages, all genders) /ppbSenior Key Account Manager – Italy (They / She / He) /b /ppACCOUNT MANAGER - INSIDE SALES for ITALY (m / f / x) / International Trade of Chemicals /ppSales Support Manager - Laboratory Solutions /ppTechnical Sales Senior Manager - Manufacturing Operation, Planning Scheduling /ppSenior Marketing Manager w / Account Management, pre-sales and post-sales in loyalty /ppKey Account Manager, Lombardia and Piemonte Orientale - IT /ppRegional Account Manager (Specimen Management)- CAMPANIA /ppRegional Account Manager (Specimen Management)- TRIVENETO /ppResponsabile Commerciale (Sales Account Manager) - Veneto Area /ppField Sales Engineer area / regione Emilia Romagna (m / f / d) /ppKey Account Manager – Mining, Minerals and Metals Segment /ppCHANNEL ACCOUNT MANAGER VENDITE VAS - CANALE AGENZIE /ppBusiness Developer Account Manager, Technology /ppTechnical Sales Manager – Concrete - Europe /ppbTECHNICAL SALES PRODUCT MANAGER – SETTORE CHIMICO /b /ppWe’re unlocking community knowledge in a new way. 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