Our client is a major multinational company specializing in the distribution of medical supplies. In order to strengthen the internal staff, he commissioned us to search for a Customer Service Specialist.
Under the guidance and directions of the Customer Service Manager the role holder is responsible for accurately undertaking a range of general duties.
RESPONSABILITIES:
* Pick up costumer incoming calls
* Customer Service and Orders (NSO) mail activities
* Data entry within a business management system
* Back office
* Pick up costumer incoming calls
* Sales Orders creation / order confirmations
* Delivery notes
REQUIREMENTS:
* High school diploma or Bachelor's degree in a related field
* Previous experience in a customer service role is preferred.
* The ability to respond appropriately under pressure.
* Sound judgment and excellent problem-solving skills.
* A positive attitude and the ability to build relationships with clients.
* SAP knowledge may be advantageous.
* English: advanced level, preferably fluent spoken and written
The hiring will be on a 1-year fixed-term contract. No Smart working is not considered.
L'offerta di lavoro si intende rivolta a candidati di entrambi i sessi (L.903/77 e L-125/91), nel rispetto della parità di trattamento e delle pari opportunità.