Commercial Support Advisor InternshipTaranto, Italy – Mediterranean & Africa Certification DivisionMissionThe Commercial Support Advisor plays the role in the administrative aspects of customer accounts and data entry. This position supports the commercial team's efforts to provide efficient and effective services to clients while ensuring accurate record-keeping.Key AccountabilitiesCustomer Data ManagementCreate and maintain accurate customer records in the database.Ensure that customer information is up-to-date and complete.Handle customer inquiries related to account information and updates.Administrative SupportProvide administrative support for the commercial team, including document preparation and data entry.Maintain organized files and records related to customer interactions and offers.Collaborate with team members to streamline administrative processes.Data Analysis and ReportingAssist in data analysis tasks related to customer interactions, pricing, and market trends.Contribute to the improvement of data analytics and reporting processes.Documentation and Record KeepingMaintain accurate and organized records of customer interactions and transactions.EducationHigh School Diploma/GED in Business Administration Finance ManagementQualificationsTechnical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and a willingness to rapidly learn CRM systems and other relevant software tools.Communication and Interpersonal Skills: Strong verbal and written communication abilities, enabling effective interactions with clients and internal teams at all levels.Analytical Competence: Basic analytical skills to contribute to data analysis and market trend evaluations, with a keen eye for detail and accuracy.Organizational Abilities: Aptitude for multitasking and managing time efficiently to handle a variety of administrative responsibilities in a fast-paced commercial environment.Prior Experience: While not mandatory, any previous engagement in business support, customer service, internships, or volunteer roles related to commercial operations will be considered advantageous.Industry Familiarity: Knowledge or willingness to learn about RINA services and the certification sector to effectively support the commercial team, operations, and clients.Personal Attributes: Demonstrated resourcefulness, ownership of tasks, and a proactive attitude towards continuous professional and personal development.CompetenciesFORESIGHT & INSIGHT - Context awareness adopting a systemic perspective and informed decision making.WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.DOMAIN & BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.#J-18808-Ljbffr